(USA) Principal, Product Manager

Position Summary...

What you'll do...

About The Job…

Walmart’s People Product and Design organization is focused on transforming the associate experience for our 2.1M associates across diverse segments, geographies, and demographics through consumer-grade AI-driven digital experiences. Our mission is to activate Walmart’s people-led and tech-powered strategy by building world-class people experiences that attract, enable, and grow the workforce of the future.

My Assistant is Walmart’s generative AI powered assistant for associates, providing a unified, personalized, and trusted way to access Walmart knowledge, data, and actions. The My Assistant team builds experiences that serve Walmart’s 2.1M associates across Walmart US, Sam’s Club, Walmart International and Campus. Ultimately, our aim is to create a virtual assistant for the world’s largest workforce to help 255M people a week save money and live better. 

What You’ll Do…

We are looking for a Principal Product Manager - My Assistant Experiences to help drive the next evolution of our AI-powered virtual assistant, My Assistant, within the People Product organization at Walmart. Your mission is to simplify the associate experience with generative AI and offer best-in-class experiences to Walmart associates around the globe in offices, stores, clubs, and beyond. Your focus will be on the end-to-end experience for our users who need to leverage My Assistant to accomplish their work.

You will lead the vision and strategy for My Assistant Experiences, including agents, entry points, and digital experience leveraged by associates in 11 countries. Examples of the opportunities you might tackle include building new agents to meet customer demands, launching marketing campaigns to incentivize growth and adoption, and extending our capabilities to include consumer-grade GenAI features. The scope and impact of this role is significant. If you’re looking for a dynamic and impactful opportunity that will have an outsized impact on the future of the associate experience at Walmart, we’d love to talk with you.

We are reimagining the future of HR, leveraging AI to empower associates, making the complex simple, and enabling the Global People organization’s boldest digital ambitions. 

What You Will Do:

• Deeply understand associate needs and industry innovation to drive the product vision and strategy for My Assistant, maximizing business and user impact.
• Develop and drive the product roadmap for the My Assistant Experience, aligning with company goals and user needs.
• Collaborate with engineering teams to build AI-powered features and improvements, leveraging your technical background to drive the power of GenAI across Walmart.
• Partner closely with senior management and stakeholders to define and align on vision, strategy, and roadmaps, ensuring effective communication and alignment of expectations.
• Foster a metrics-driven environment that encourages quality experimentation and sets high standards for measuring product success.
• Stay informed about industry advancements, conduct comprehensive buy vs. build analysis, and influence their direction to align with state-of-the-art solutions, encouraging ROI-based decisions.
• Create continuous feedback loops with Walmart associates and development teams to ensure we solve the right problems and drive maximum impact.
• Exhibit robust problem-solving and decision-making skills, tackling technical and strategic challenges in innovative ways and leveraging data and intuition to make strategic choices in the face of ambiguity and complexity.
• Ensure thoughtful product evolution that addresses the product lifecycle and adoptio