About the role
<p><strong>About the </strong><strong>Principal DevOps Engineer</strong><strong> at Headspace:</strong></p> <p><em>Our mission at Headspace is to Provide every person access to lifelong mental health support. As a Principal DevOps Engineer, your leadership will be essential in helping us make the mission matter by guaranteeing a secure, reliable, and highly scalable platform for over 65 million users worldwide. You will be expected to own the outcome as you lead the charge in defining and refining our cloud strategies, driving technical excellence, and ensuring our infrastructure is efficient and poised for growth. We embrace the principle of iterate to great; you will continuously leverage cutting-edge technologies to simplify and optimize our cloud solutions, accelerating our ability to deliver innovative features and a better experience for our members. Join us and use your expertise to build a world where we can all care for our minds.</em></p> <p><em>You will support our efforts to bring innovative features to life, leverage cutting-edge technologies, and ensure our platform's reliability and scalability for over 65 million users. A big goal needs talented leadership, so come join us and give your career a sense of purpose!</em></p> <p><strong>What you will do:</strong></p> <ul> <li>Define the long-term technical vision for our cloud platform, advising leadership on architectural strategy, investment priorities, and systemic risk</li> <li>Set organizational standards for cloud reliability, observability, and operational excellence, including SLO/SLI frameworks, incident management practices, and the platform tooling that underpins them</li> <li>Serve as the senior solutions engineering authority for partner teams: translating cross-functional requirements into platform strategy and driving prioritization of developer experience investments</li> <li>Own the developer experience roadmap, identifying and closing systemic gaps in self-service infrastructure, CI/CD workflows, and operational visibility across engineering</li> <li>Proactively surface systemic risks in our AWS infrastructure, IaC practices, and delivery pipelines, and drive organizational action before issues become incidents</li> <li>Translate complex infrastructure risk and platform strategy into clear, business-aligned narratives for Director-level and executive stakeholders to drive resourcing and prioritization decisions</li> <li>Mentor Staff (T4) and Senior (T3) engineers and model the culture of engineering rigor, documentation, and cross-functional accountability expected across the organization</li> </ul> <p><strong>What you will bring</strong>:</p> <p><strong>Required Skills:</strong></p> <ul> <li>