Performance & Planning Supervisor

Location:

Pearl City, Hawaii, United States

Job ID:

R0121007

Date Posted:

2026-03-06

Company Name:

HITACHI RAIL HONOLULU JV

Profession (Job Category):

Job Schedule: 

Full time

Remote:

No

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Hitachi Rail is looking for an enthusiastic self-motivated Performance & Planning Supervisor​ who thrives in a fast-paced environment.  The successful candidate is comfortable performing a wide range of tasks from administrative to strategic.  The position is based in Pearl City, HI.

Key Responsibilities:

Operational Planning & Scheduling

• Oversee and ensure the successful execution of the weekly Operations Work Block Allocation Meeting, ensuring alignment between Operations, Maintenance, Engineering, contractors, subcontractors, and special events.
• Provided leadership and quality assurance for the weekly General Order and associated planning documents.
• Develop, maintain, and optimize daily activity matrices, integrating Maintenance work windows, closures, and service changes.
• Coordinate corrective maintenance (CM) & preventive maintenance (PM) scheduling, track-access requests, and planning requirements with Maintenance Planners, Operation Control Center (OCC), Roadway Worker in Charge (RWIC) / Person in Charge (PIC), and Engineering stakeholders.

Performance Monitoring & Data Reporting

• Record and monitor Operations KPIs — including service availability, on‑time performance, headway adherence, safety metrics, and preventative/corrective maintenance performance.
• Summarize system trends, engineering failure data, and maintenance execution metrics for leadership.
• Support cross-functional root causes and recommend corrective or efficiency-enhancing actions.
• Develop dashboards, automate reporting workflows, and create visualizations for engineering failure trends, PM compliance, and Skyline system availability to support data‑driven decision‑making.
• Act as a conduit between Operations and Engineering for data sharing, operational impacts, and reliability insights.
• Produce daily System Service Availability (SSA) performance summaries and develop dashboards and automated reports using service availability tools.
• Support the Engineering & Asset Manager by acting as a cross‑functional conduit for data sharing, performance insights, and operational impacts related to engineering issues.

Safety, Risk & Compliance

• Conduct schedule‑risk assessments and support the development of mitigation strategies for planned and unplanned service disruptions or delays.
• Oversee the development and updating of departmental work instructions to reflect safe work practices and operational requirements
• Participate in lessons‑learned sessions and engineering fault discussions to contribute operational insights and assist with tracking corrective actions.
• Maintain Red Tag and RWIC training and certifications.
• Review and update Work Instructions related to performance, planning, scheduling, and other operational duties as needed.
• Track and confirm completion of scheduled maintenance by comparing actual work duration against the approved Work Block Permit window and documenting any variance from planned timelines.
• Record and monitor urgent and emergency Work Block Permit Requests to analyze failures and improve future maintenance scheduling.
• Be qualified to correctly read and analyze third rail power schematics to determine correct switching orders.
• Be qualified to review and approve Red Tag Switching Orders associated with Work Block Permit requests.

Cross‑Functional Stakeholder Coordination

• Collaborate closely with internal leadership across OCC, Train & Station, Customer Service, Engineering, Maintenance, and Safety departments to align operational plans and service expectations.
• Lead or participate in System Service Availability (SSA) meetings to confirm maintenance exclusions, event impacts, and service adjustments.
• Ensures timely and effective communication of planning requirements, operational impacts, maintenan