Quality Control Services Auditor

Position Title: Quality Control Services Auditor 

Shift:  Monday - Friday Day Shift; Flexible schedule

Salary: $60,000 - $70,000

Pay Grade: 13 

Other Forms of Compensation: Bonus 

 

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). 

 

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. 

 

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.  This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

 

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.

Job Summary

The Quality Control Services Auditor will support the operations team by completing daily facility audits and providing data analytics around the results to support a proactive approach to overall service delivery quality. Services to be audited include but are not limited to, cleanliness, landscaping, shipping and receiving, and other services in our operations scope.

 

Key Responsibilities:

 

• Assists with the implementation of new processes and procedures for food safety
• Ensures compliance with QA guidelines and regulations for all client driven events and vendors
• Assists units in preparation for 3rd party audits
• Provides written feedback to unit managers regarding unit observations and findings
• Works with managers to find solutions to QA challenges and crises
• Drives quality improvements and standardization across account base
• Performs other duties as assigned

 

Qualifications:

 

• Bachelor’s Degree is a plus
• 3-5 years of experience
• Excellent ability to communicate both orally and in writing is required.
• Attention to detail and ability to help managers to find solutions
• Demonstrated written and oral communication skills, professionalism
• Proficient in MS Office applications including Word, Excel, Visio, Power Point and Outlook.
• Strong data management, reporting, and technical writing skills
• Willingness to travel as is necessary 

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angele