SAP Digital: Solution Advisor Senior Specialist, HCM

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Job Title: SAP Digital Hub - Senior Solution Advisor HCM  

  

We are hiring across multiple levels of specialist/senior specialist/expert depending upon experience.   

 

What you'll do: 

Digital Solution Advisor (dSA) is a customer-facing role mapping product capabilities to requirements of prospects to support value messaging and articulate how SAP is uniquely positioned to deliver their desired outcomes (with a specialization in the nuances of digital sales techniques). DSAs serve as domain experts and spokesperson(s) for designated solution or product segment. DSAs are responsible for integrating SAP knowledge with modern digital sales methodologies, ensuring effective communication of product value and facilitating tailored solutions proposals for clients.    

 

Area 1: Deal Support 

The Digital Solution Advisor is instrumental in elevating SAP's presence and impact in potential customer engagements. Their primary responsibility lies in not only executing presentations but also crafting them, ensuring they communicate the distinct advantages of SAP solutions. By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solution differentiators. Additional responsibilities include utilizing reusable digital assets to optimize for volume and efficiency in our no-touch/low-touch transaction methods.  Beyond the initial presentations, they will be driving discussions with potential clients, ensuring that SAP's offerings align with their unique requirements. Their expert knowledge of SAP solutions, backed by relevant customer success stories, will cement their credibility in the field. With expertise in cutting-edge virtual tools, they will ensure impactful remote presentations. You will also provide vital support in RFx completion. Their involvement will persist post-sale, ensuring clients transition smoothly, and they will take charge in crafting holistic narratives for pivotal events and key presentations. 

 

Area 2: Demand Generation 

A Digital Solution Advisor will play a pivotal role in demand generation. Their expertise is not just in knowledge but in application – leading webinars, and aligning with our Marketing and Demand Generation teams, ensuring we're always a step ahead in our outreach and defining our strategic message. They are not just crafting content; they are moulding our demand generation narrative, ensuring every campaign, every content piece underscores our unique selling propositions and addresses the core challenges of our target market. 

 

Area 3: Digital Content for customer facing Situations 

Their mastery over SAP offerings allows you to not only curate but also innovate digital content for customer-facing situations. By aligning content with advanced solution insights and market trends, they will ensure that our digital materials are both compelling and strategically positioned to address complex customer scenarios.  

 

Area 4: Leadership  

You will have responsibility to teach and mentor. You will be asked to serve as a go-to person in your domain which includes collaborating with product and solution teams. 

 

  

What you bring: 

 

• Bachelor's degree (or equivalent) required, MBA or equivalent degree from accredited university preferred 

• Proven track record of success in presales or a similar customer-facing role within the technology industry.  

• Familiarity with our HCM product suite and the broader industry landscape is essential. The candidate should demonstrate a deep understanding of crafting and delivering compelling product demonstrations, handling technical objections, and collaborating effectively with sales and technical tea