Become a part of our caring community and help us put health first
 

This is a hybrid position; 1 day in office/4 days remote. Must live within the greater Kansas City metropolitan area.

Responsible for healthcare claims accounts receivable operations in accordance with Company policies and procedures. Meets or exceeds established cash collections and Day Sales Outstanding (DSO) goals. Works directly with program, branch, area, regional and divisional leadership, and external payers to effectively manage end-to-end claims processing activities. Performs all duties inherent in a managerial role including staff selection, development, corrective action, succession planning and team building. Prepares departmental budget and monitors expenses to ensure compliance with approved budgetary expectations.

• Directs accounts receivable activities to maximize reimbursements. Ensures accurate, timely billing and collection. Develops credit/collection strategies and implements plans to ensure accounts receivable balances are within stated objectives

• Ensures appropriate staff development, training and succession planning. Evaluates staff performance, and responsible for department hiring, terminations, promotions and salary actions

• Serves as Company liaison to state, federal and third-party payers

• Participates in company leadership meetings at the branch, area, regional and divisional level and ensures proactive and effective communications with field management

• Provides company leadership with updates on accounts receivables. Assists in developing branch-specific plan of correction as needed

• Continually assesses operational efficiencies and implements continuous improvement processes. Works with internal business partners on reimbursement issues and in maintaining SOX compliance

• Establishes monthly FSU goals and evaluates performance on cash, DSO and budget metrics. Develops action plans accordingly

• Maintains knowledge of current regulations, policies and procedures of state, federal and third-party reimbursement programs and assists staff in interpreting and applying technical and business requirements

• Prepares departmental budget and monitors expenses to ensure compliance with approved budgetary constraints. Ensures that sales adjustments and write-offs are properly approved and processed

• Interacts with internal business partners to improve processes and procedures to achieve overall Company accounts receivable goals. Review payer contracts for proper billing to achieve accurate revenue recognition

• Drives change throughout the organization and makes contributions to the company’s goals and objectives by improving performance of self, team and business

• Establishes credibility with customer base, demonstrate interpersonal, collaborative, and relationship-building skills

• Demonstrates ability to communicate difficult or sensitive information; and demonstrate the ability to manage new business processes

• Manages multiple projects, deadlines and priorities and be able to collaborate and influence across functions and at all levels of the organization

• Accountability in self and others, facilitates synergy throughout the organization and is able to execute on agreed upon goals and objectives in a timely manner

• Performs other related duties as assigned.

Use your skills to make an impact
 

Requirements:

• Bachelor’s Degree in Healthcare administration or the equivalent preferred

• A minimum of 7 years healthcare related billing/collection experience preferred

• A minimum of 5 years in a management role generally required

• Experience with Electronic Medical Record (EMR) systems and Technology related to collections/billing; Homecare Homebase system experience preferred

• Exhibits expertise in the use of Microsoft Excel, Word, Outlook

• Strong knowledge of accounts receivables procedures and general accounting principles

• Excellent organizational and verbal/written communication skills 

• Strong skills in time management, critical thinking and innovative problem solving, and be able to identify and develop talent through coaching, mentoring, and training

• Approximate percentage of time required to travel: 10%

Additional Information:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed