Custodial Supervisor - Letterkenny

Position:  Custodial Supervisor – Letterkenny
Department:  Business Services
Reports to:  Custodial Project Manager – Letterkenny 
Status:  Exempt

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary
Provides on-the-job training and supervision to the Letterkenny and UniqueSource operations as well as performs related duties to support and fulfill contract obligations. Act as a liaison between Goodwill Keystone Area (GKA) employees and government and state employees. 

Duties and Responsibilities

• Assists with hiring, orientation, training, development, coaching, evaluation and termination of Service Custodial Operators and Client Workers. Enforces and communicates GKA and contract policies and procedures. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at GKA.
• Provides on-the-job training, supports, and supervises assigned contract to include, but not be limited to:
  • Functions as supervisor for contract areas assigned; supervises Service Custodial Operators and client workers assigned to custodial activities at areas assigned; acts as a liaison between the Custodial Project Manager and Service Custodial Operators and client workers; trains Service Custodial Operators and client workers; performs payroll duties for Service Custodial Operators and client workers; orders supplies.
• Assists the Custodial Project Manager in ensuring that work is being performed to meet contract specifications. Performs inspections as assigned by the Custodial Project Manager.
• Performs all duties relating to Pennsylvania’s Right to Know Law, M.S.D.S., and labeling requirements for custodial products and supplies. Performs own duties in a safe manner and ensures that staff assigned adheres to all safety guidelines.
• Performs a wide variety of cleaning tasks and other tasks as assigned to include, but not be limited to:
  • Fills soap and disinfect containers daily; fills and delivers supply orders as assigned; performs cleaning tasks such as sweeping, mopping, dust mopping, spot cleaning, dusting, trash collection and removal, vacuuming, restroom cleaning, carpet cleaning, floor scrubbing, stripping, waxing, buffing. Maintains all contract specifications.
• Provides transportation for staff assigned to work locations when needed. Operates agency vehicles in a safe manner at all times. Fuels and refuels vehicles when needed. Reports any vehicle concerns to Custodial Project Manager.
• As assigned, conducts performance measurements on all trainees after initial testing in a timely basis to ensure each client worker is tested annually. 
• Promptly reports the necessity for non-routine repair of equipment to the Custodial Project Manager.
• Participates and provides information to Federal Contract Vocational Specialists (FCVS) to complete all DOL and Source America paperwork. Maintains on-going relationships with FCVS.
• Maintains all supply and equipment inventories following established procedures for control and ordering of items and within established budget. Actively participates in maintaining low costs for items and establishes relationships with those suppliers.
• Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Custodial Project Manager – Letterkenny. 

Positions Supervised
Service Operator/Custodian – Letterkenny 
Client Worker (Trainee)
 

Education and Experience

• Two (2) years of post-secondary education required. 
• Two (2) years work experience in a supervisor capacity; or any combination of education and experience. 

Skills/Abilities/Qualifications

• Must possess good communication skills.
• Must present self in a professional manner.
• Ability to prioritize and organize work under minimal supervision.