Social Work Care Coordinator

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

875 N Michigan (John Hancock)

Job Description

General Summary of Position Responsibility:

The Social Work Care Coordinator provides coordination, education, and outreach services to patients and their families/guardians. Identifies, assesses, and responds to child/family needs; includes in this process (identification, assessment, response) age-specific developmental needs, psychosocial needs, and cultural needs. Particularly focuses on addressing the social and emotional needs of families that impact on a patient's medical treatment and outcome. 

Specific Duties and Responsibilities:

• Responsible for completing a Health Risk and psychosocial assessments of assigned patients.

• Responsible for identifying the care needs and goals based on the assessment, analysis of claims data, provider input, patient and parent/caregiver expressed goals, clinical and social data to establish a Care Plan, in conjunction with patients, parents/caregivers and key providers to identify the needed social support and services and community-based organizations that can address their needs.

• Ensures potential barriers are removed to meet goals and creates individualized disaster preparedness plan.

• Ensures communication with physicians, payers, business office and/or other agencies upon discharge or transfer.

• Provides patients and parents/caregivers with education and resources required to care for child in home/community and provide options available to assure quality of care.

• Facilitates care conference meetings to ensure communication and coordination between participant, parent/caregivers, and key healthcare and support service providers.

• Coordinates with medical team to implement care plan goals and timeframes.

• Identifies, assesses, and responds to child/family needs based on age-specific developmental, psychosocial, and cultural needs. 

• Monitors clinical and functional status of participants through regular face to face contact and convenes multidisciplinary meetings on an ad hoc basis to address gaps in care or barriers to successful implementation of the care plan.

• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Master's degree in social work from a university approved by the council for social work education is required.

• Licensed Clinical Social Work (LCSW) in state of Illinois required. 

• Minimum of two years relevant clinical experience, current knowledge of health care trends, practices, related to pediatric health care and care coordination.

• One year of supervised clinical experience in a human-services, Child welfare and/or mental health field.  

• Ability to travel locally with a valid drivers’ license and automobile insurance.

• Experience working in partnership with health care professionals and support staff.

• Demonstrates ability to problem solve, support teamwork in a multidisciplinary setting. Demonstrates a strong commitment to the mission and values of the organization.

• Must be flexible and adjust well to a changing environment.

• Computer literacy including working in Electronic Medical Record Systems, Microsoft Office applications, conducting internet research, etc.

• Excellent written and verbal communication skills necessary. 

• Working knowledge of payer requirements, contracts and managed care is a plus.

• Excellent organizational and interpersonal skills.

• Excellent written and verbal communication skills.

• Detail oriented.

• Ability to multi-task and work independently.

• Excellent customer service skills.

• Depending on position location, fluency in Spanish may be required.

Education

Master's Degree: Social Work (Required)

Pay Range

$65,520.00-$107,120.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation