Client Sales Manager, Mid-Market, New Construction

About the team

The New Construction Mid-Market team drives engagement, retention, and growth for Zillow's Top 200 homebuilder accounts. Working at the intersection of media strategy and builder success, we operate with a consultative approach, helping the industry's largest builders maximize their reach and ROI on the platform where more new-home buyers search than anywhere else.

About the role

As a Client Sales Manager, you'll own a book of top spending builder clients on the platform, managing relationships, driving quota attainment, and deepening Zillow's partnerships at the divisional and regional level. You'll serve as a media and platform expert who translates data into recommendations that grow builder investment and move New Construction revenue forward.

You Will Get To:

• Manage a book of top-spending, highly engaged homebuilder clients, delivering strong relationships and consistent, high-quality service.

• Own your sales targets, meeting and exceeding quarterly quotas while contributing to team revenue growth.

• Nurture builder relationships through regular communication, in-market visits, and strategic collaboration at the divisional and regional level.

• Serve as the primary expert and point of contact for divisional inquiries, providing insights and support that drive partner success.

• Lead Quarterly Business Reviews by contributing divisional performance insights and actionable recommendations.

• Deliver product education and platform training to builder teams, equipping them to maximize Zillow's advertising solutions.

• Prepare reports and analysis for scheduled and ad-hoc calls, supporting accurate forecasting and decision-making.

• Monitor industry trends and market developments to keep builder partners informed with current, relevant context.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $71,600.00 - $114,400.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $68,100.00 - $108,700.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.

Who you are

• You bring 3+ years of experience across sales and account management, including time managing complex, multi-stakeholder relationships in a quota-carrying role.

• Experience managing a large recurring revenue portfolio (ideally $500K+ in quarterly book value or comparable scale) with demonstrated success growing revenue within existing accounts.

• You have a track record of meeting and exceeding revenue targets, with a clear sense of where growth opportunities lie in your book.

• You're skilled at managing competing priorities and multiple decision-makers across complex sales cycles.

• You're willing and able to travel approximately 15% of the time for in-market visits and client engagements.

• You communicate clearly and confidently in writing and in conversation, a quality that shows up equally well in QBRs and day-to-day client interactions.

• You're proficient in CRM tools (Salesforce or equivalent) and comfortable with data and reporting platforms.

• You have experience managing a significant book of recurring revenue and a strategic sense for how to grow it.

• You bring familiarity with media, advertising, or real estate solutions, and an ability to translate platform value into partner outcomes.

• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us