Senior Director, GSO- Ritz-Carlton Yacht

JOB SUMMARY

 

The Senior Director, The Ritz-Carlton Yacht Collection Global Sales is a key member of the Global Sales luxury leadership team and is responsible for providing strategic and operational sales leadership and support for The Ritz-Carlton Yacht Collection, as well as partnering with The Ritz-Carlton Yacht Collection team, The Ritz-Carlton brand team and the regional luxury sales leaders. This position will have a direct reporting relationship to the Vice President, Global Luxury & Leisure Sales and works closely with the Senior Vice President of Global Sales at The Ritz-Carlton Yacht Collection. Specific areas of responsibility include: (1) support and execute the overall yacht sales strategy in collaboration and with the agreement of the sales leadership team of The Ritz-Carlton Yacht Collection, (2) maintain strategic relationships with retail agencies (trade), MICE (group and charter) partners and other B2B sales opportunities and position The Ritz-Carlton Yacht Collection as the preferred luxury cruise partner to defend and grow market share, (3) drive Marriott International awareness and familiarity with the yacht product and experience, (4) responsible for complex account management and agreements to build long-term, value based relationships between Marriott International and our partners, (5) effectively navigate the Marriott International corporate and regional organizations and liaise effectively with The Ritz-Carlton Yacht Collection leadership team to drive results and productivity, (6) provide leadership and support in the development and implementation of The Ritz-Carlton Yacht Collection’s luxury sales strategy globally, taking into account the unique business processes and cultures that exist, (7) evaluate with The Ritz-Carlton Yacht Collection potential new partner opportunities across segments to expand The Ritz-Carlton Yacht Collection’s revenue, (8) align closely with key internal stakeholders including distribution, loyalty, brand, marketing, operations, other headquarter departments, regional teams and property teams, and (9) assist in developing and managing the Marriott International department budget.

 

This position will partner with the Vice President, Global Luxury & Leisure Sales, the Senior Vice President of Global Sales at The Ritz-Carlton Yacht Collection and the regional luxury sales leaders on multiple strategic initiatives to drive performance and efficiencies for The Ritz-Carlton Yacht Collection. The position will partner with the enterprise Global Sales Organization regarding accounts with shared deployment to execute the most efficient strategy and seamless customer experience. The position requires a proven track record of innovative approaches to align with the organization’s future strategic initiatives. 

 

CANDIDATE PROFILE 

 

Education and Experience Required 

• 4-year bachelor’s degree in business administration, Marketing, Hotel and Restaurant Management, or related major plus 10 or more years’ experience in the sales and marketing or related professional area. 

 

Education and Experience Preferred 

• 8+ total years of relevant luxury hotel or luxury cruise industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. 
• Team leadership experience, supervising Managers of Managers and/or Managers of Individual Contributors, preferably managing global and/or remote-based teams. 
• Experience evaluating business trends and developing and successfully implementing new business programs or strategies that enhance business performance. 
• Demonstrated ability to deliver results under difficult conditions, even when faced with complexity and ambiguity. 
• Experience in total account management, specifically complex accounts. 
• Solid understanding of channel management. 
• Prior experience in managing and/or defining third-party partner account strategy. 
• Understanding of Revenue Management. 
• International experience/global mindset. 
• Willingness to travel 25+% 

 

CORE WORK ACTIVITIES  

 

Managing Work, Projects, and Business Goals 

• Partner with Vice President, Global Luxury & Leisure Sales and Senior Vice President of Global Sales of The Ritz-Carlton Yacht Collection to develop and implement the global luxury sales strategy in collaboration with the sales leadership team of The Ritz-Carlton Yacht Collection as it relates to retail agencies (trade), MICE (group and charter) partners and other B2B sales opportunities in alignment with overall strategic goals. Play active leadership contributing role in strategy meetings, training, etc.  
• Provide input on partner/customer negotiations,