Communication Center Radio Operator (Onsite)

Date Posted:

2024-12-04

Country:

United States of America

Location:

HNY33: Bohemia, Long Island, NY (INC) 613 Johnson Avenue , Bohemia, NY, 11716 USA

Position Role Type:

Onsite

Do you have a passion for aviation?  Have you always wanted to work with pilots and air traffic control?  Do you enjoy providing superior customer service? As a Communications Center Radio Operator, you will be able to do all of this and more! In this role, Collins Aerospace offers a rewarding and challenging opportunity to truly make a difference as an aviation communication professional.  

The Communications Center Radio Operator will manage air-to-ground and ground-to-air traffic radio messages and communications for airline dispatchers, pilots, air traffic controllers and other authorized agents. They will provide outstanding customer service while receiving, copying, and delivering Air Traffic Control clearances, advisories, and information requests. 

  

What You Will Do

• You will operate HF/VHF radio, computer, and telephone communication equipment to transcribe pilot communications real-time.
• You will accurately relay information to Air Route Traffic Control (ARTC) Centers, airlines or their agents, other concerned government agencies, and other aeronautical stations.
• You will assist with communications between aircraft and various ground support stations.  
• You will keep Aviation Voice Service Staff and ATC Facilities up to date with information pertaining to in-flight anomalies.  
• You will register for and obtain a Restricted Radiotelephone Operator Permit through the FCC, if you currently do not hold this permit
• You will support a 24/7 operation with mandatory shift work, including holidays
• You will be expected to maintain a typing speed of 40 words per minute on an electronic keyboard.
• An essential function is to see and read information on multiple monitors and type on a color-coded keyboard for eight or more hours of the day.  You will be required to pass a vision assessment.
• An essential function is to hear independently in each ear and distinguish information through headphones for eight or more hours a day. You will be required to pass a hearing assessment.

What You Will Learn

• You will learn how to transcribe pilot communications real-time into the airline and Federal Aviation Administration (FAA) systems using a variety of technologies including HF/VHF voice communications, analog and digital telephony, text messaging and satellite communications. 
• You will learn weather code symbols, procedures related to Air Traffic Control relay operations and our communications regulations, procedures, abbreviations and the operation of all applicable equipment.

Qualifications You Must Have

• HS diploma or general education diploma (GED)
• Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position
• Prior experience in customer service

Qualifications We Prefer

• Experience in radio communications, call center customer service, help desk, or radio dispatching
• Prior experience in airline transportation services or public agency dispatching.
• Familiarity with the technical and operational terms encountered in aeronautical communication

What We Offer

• Annual increases each year per the collective bargaining agreement with the International Brotherhood of Teamsters
• Medical Coverage—Medical coverage for you and your family begins the day you're hired - there's no waiting period
• Retirement Savings Plan (401K)
• Life and Accident Insurance
• Company paid Short and Long Term Disability
• Vacation days that increase over time, Personal days, Holidays and Sick Leave

Learn More & Apply Now!

Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security