Supvsr Retail

Department:

11903 Advocate Good Samaritan Hospital - Food and Nutrition

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Conduct Retail Customer Food Surveys weekly to support potential opportunities for menu mix improvements. It will be the Retail Supervisors responsibility to fill in areas such as Cashier or Line Service when call-ins occur when there is no one to fill these gaps.

Major Responsibilities:

• Selection, orientation, development, and evaluation of Food and Nutrition staff who are capable of successfully performing services which comply with standards set by the department, hospital, Accrediting Organization and other regulatory agencies.
  •     1)Interview employment candidates and select most appropriate for open positions. Ensure all new associates attend the hospital orientation and the department orientation.
  •     2)Provide individual development opportunities through in-service education, sponsorship, and other training programs.
  •     3)Conduct Performance Reviews in a timely manner, establish a development plan for each direct report and work with him or her to attain established goals.
  •     4)Communicate policies to staff and ensure corrective action is taken promptly when needed.
• The position is responsible for supervising the day-to-day operation of both Cafes and catering events.
  •     1)Prepares operational reports regarding supply utilization, sanitation checklist, safety audit, cash handling and log books. Prepares cash deposits and delivers to hospiatl cashier daily.
  •     2)Maintains constant communication between production areas and other functions of the Food and Nutrition Department, updating their staff to changes that are happening on a moment-to-moment basis.
  •     3)Observes employees appearance and dress with reference to uniform policy.
  •     4)Ensures cross training of personnel for maximum efficiency.
  •     5)Programs cash register, takes readings, prepares reports on daily sales activities.
  •     6)Assists in hourly position needs when unforeseen situations arise, along with other assigned duties.
  •     7)Ensures safe food handling, quality, and temperature for food, keeping presentation in mind.
  •     8)Coordinates sanitation functions, ensuring a safe, clean, and efficient operation.
• Ensures that budget expenditures for their respective areas of responsibility are within established budget limits (labor and supplies).
  •     1)Plans and schedules work for staff, ensuring proper distribution of assignments and adequate personnel keeping in mind budget constraints.
  •     2)Supervises both the Cafés and catered functions ensuring proper portion control and quality food presentation.
  •     3)Checks all Food Service equipment to ensure it is in working order, notifies Maintenance Section for repairs. Maintain repair log to ensure completion of repair order.
  •     4)Participates in quality assurance program, tests new equipment for possible use in the department.
• Supportive of the hospital's philosophy and mission.
  •     1)Ensure effective and efficient short and long range planning, for the Café and Catering, in cooperation with other areas of the hospital and other areas of Food and Nutrition Services.
  •     2)Interact with employees, patients and visitors in a helpful, compassionate and results-oriented manner.
  •     3)Recognize work-related problems, analyze the problem, and offer suggestions to improve work functions, products and services.

Education/Experience Required:

• Bachelor of Science Degree or 5 years experience in related field Some leadership ability

Knowledge, Skills & Abilities Required:

• Ability to speak, read, and write English proficiently, as related to essential job activities Ability to communicate effectively Excellent interpersonal skills
• Illinois Department of Public Health Food Service Sanitation Ce