Senior Maintenance Technician

Company

Cox Enterprises

Job Family Group

Facilities

Job Profile

Sr Maintenance Technician

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Hourly base pay rate is $23.17 - $34.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Cox Enterprises is hiring a Senior Maintenance Technician who will perform various skilled and semi-skilled duties associated with the repair and maintenance of buildings, furnishings, equipment, and grounds.

The prospective candidate should demonstrate cursory knowledge and a general understanding of one or more key building systems (HVAC, backup power, general construction, plumbing, electrical, and/or fire protection systems and equipment). The maintenance technician role requires a diverse mix of both hard and soft skills, including, but not limited to, manual labor skills (light carpentry and basic repair skills), effective written and oral communication skills and proficiency with common smart device and computer applications.

The role demands readiness to assist 24/7 in emergencies impacting business operations. It may also require after-hours or weekend work to support operations that cannot be done during normal business hours.

The role may also involve providing support for security, sustainability efforts, meetings & events and assisting the mailroom with handling, moving and delivering large packages and deliveries. Responsibilities also extend to overseeing vendor work, ensuring compliance with regulations, and supporting leadership in complex projects.

Primary Responsibilities and Essential Functions:

1. Maintenance and Inspections:

• May perform or assist vendors with basic operations, testing, preventative maintenance or repairs/replacements of electrical equipment, HVAC systems, plumbing, kitchen fixtures/equipment, UPS and back-up power generation systems, fire detection/suppression, etc.

• Performs basic repairs, preventative maintenance, minor cleaning and/or installation/tear downs of office furniture, assists with relocations of people, furniture and equipment, performs tear-down/reconstruction of furniture systems, light carpentry and painting work, light bulb replacements, and installations/removal of bulletin boards, whiteboards, TVs, pictures, etc., and conducts routine inspection of such items.

• Responsible for promptly addressing daily work orders and preventative maintenance tasks in the IWMS ticketing system in compliance within assigned SLAs.

• Perform routine inspections of the building and contents identify and address concerns impacting building performance, employee comfort and safety.

• May perform minor landscape repairs, property cleanup, and janitorial duties.

• Perform regulatory inspections on critical equipment and maintain service records

2. Operations and Project Management:

• Respond to emergency calls, evaluate damages, and take necessary steps to protect customers, employees, and property.  When directed, may assume initial lead role in emergency response

• Assists with the planning and execution of reconfigurations, furniture relocations, and setups for events.

• May contact and communicate with vendors for cost estimates and process invoices

• Inspect buildings, enter data into checklists, and track work orders

• Collaborate on project budgets and emergency responses. Assists other facilities personnel as needed

• May support or lead office/workstation furniture modifications and facilities maintenance as needed.

• Responsible for maintaining/properly safeguarding assigned company assets including, but not limited to, smartphones, laptop computers, building keys, shop tools, carts, etc.

• Compliance with all local, state, federal, and OSHA facilities-related regulations.

3. System Management and Reporting:

• Demonstrates the ability to utilize & review spreadsheets/other reporting tools and communicate within the Microsoft Office suite  

• Utilize Integrated Work Management System (IWMS) software for work order managem