Director Product Marketing and Customer Evangelist

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. 

At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace. 

Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation. 

Job Description

Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation

This director-level role is focused on our insurance software business and is a people manager position. The successful candidate must have significant knowledge and experience in the insurance industry and possesses excellent oral and written communication. 

Responsible for leading external solution strategy and communicating portfolio capabilities of the insurance business, ensuring alignment of business priorities and objectives. A key part of this role will be building and leading a team of subject matter experts in the insurance field who develop and communicate DXC’s product vision to the customer community, industry analysts, and internal stakeholders. The team will be responsible for developing GTM strategy, new product launches, and content initiatives. 

The candidate should thrive on stage and enjoy presenting in various settings.  

Measurement  

• Increase in lead generation, new opportunities and closed won velocity 

• Increase in new customers and new product opportunities 

• Social and digital campaigns that reach the right audience and result in increased opportunities 

• Communicates vision, demonstrates thought leadership with the analyst community 

• Customer engagement and participation in community events  

Essential Job Functions 

• Analyzes market and product positioning including win/loss and competitive analysis 

• Defines our insurance portfolio’s product positioning and evangelizes our solutions 

• Launches successful product campaigns 

• Develops scorecard and monthly review of metrics and achieves monthly targets 

• Conducts customer community events and presentations 

• Articulates and communicates the product vision to analyst, customer and employee communities 

• Maintains awareness of market trends and competitors.  

• Ensures DXC Insurance Software & BPS attains and retains leadership in completeness of vision and ability to execute.  

• Interfaces with customers and sales organization to drive product direction and ensure capabilities meet market and customer needs.  

• Collaborates and works closely with ISB Leadership, Regional Management, Sales, Customers, Product Owners, Delivery, and Corporate Marketing.  

Basic Qualifications 

• Bachelor’s degree in a relevant field or equivalent combination of education and experience 

• Typically, 8+ years of relevant work experience in industry, with a minimum of 3+ years in a similar role 

• Proven experience in Marketing Communications 

• Proven experience in SaaS and modern software platforms 

• Proven experience in Insurance 

• Proficiencies in strategic communication planning and project management 

• Con