JR Salesforce Administrator
GCGAbout the role
Overview
GCG Connectivity and Power Solutions (CPS) is seeking a detail-oriented and driven Junior Salesforce Administrator to support and enhance the functionality of our Salesforce platform. This platform is a cornerstone of our customer relationship management and operational processes.
As a Junior Salesforce Administrator, you will take ownership of day-to-day system operations, including data imports, user management, and maintaining system accuracy. You will also play a critical role in implementing process improvements, creating reports and dashboards, and supporting business needs through system enhancements. This position offers a unique opportunity to build expertise with Salesforce tools while contributing to the growth and efficiency of a leading organization.
This role offers a remote work arrangement, however candidates must be available to work Eastern or Central time.
What You’ll Do
- Manage daily Salesforce administration, including handling user access, account merges, and data imports
- Address and resolve help desk tickets and provide front-line user support
- Maintain data integrity through data cleaning, deduplication, and regular audits
- Assist in the creation and maintenance of reports, dashboards, and system configurations to meet business needs
- Monitor system performance and troubleshoot issues to ensure optimal operation
- Collaborate with stakeholders to understand requirements and implement solutions for small-scale system updates
- Support ongoing process improvements and system enhancements
- Document processes, configurations, and training materials to support internal teams
What You’ll Bring
- Bachelor’s degree in Information Systems, Business Administration, or a related field
- 0–2 years in a Salesforce-related role preferred
- Familiarity with Microsoft Office 365, Teams, and database administration or marketing automation tools
- Strong problem-solving skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to balance multiple projects and prioritize tasks in a dynamic environment
- Comfort working with large databases and analyzing data
- Willingness to learn and adapt to new tools and processes
- Experience with data-driven businesses and marketing automation tools
- Familiarity with Salesforce certifications (e.g., Salesforce Administrator, Salesforce Associate) is a plus
What we offer
- Competitive annual salary between $75,000 - $85,000, based on applicable experience
- Robust and affordable benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance, and more
- PTO plan with company paid holidays
- 401K with employer contribution
- An employee-centric company that values and truly appreciates our most important asset: You!
About GCG
At GCG, We Make Connections Possible through a nationwide network of facilities providing the wire, cable, automation and associated products that ensure connections among families and friends, co-workers and customers, and the industrial equipment used across the country. Serving a wide variety of industries, our experienced teams are Service-oriented, Responsive, and Values-Focused.
GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person
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