Lead Support Analyst - Low Latency Electronic Trading

Job Title: Production Services Specialist - Low Latency Electronic Trading

Department: Group Technology

Corporate Title: Associate

Location: New York

 

The pay range for this position at commencement of employment is expected to be between $120,000 and $140,000 annually.

* (see below footnote for additional compensation and benefits information).

 

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

 

Role Description:

• Monitor and support Nomura's real-time low latency trading environment, including FPGA-based systems, DMA, Algorithmic and Smart Order Routing platforms.
• Support of high frequency co-located trading environments, with specialized focus on the full architecture stack including FPGA cards, feed handlers, and exchange connectivity.
• Perform pcap file analysis to troubleshoot latency issues and validate message flows.
• Daily health checks on critical systems, check automation and configurations of real-time monitoring solutions.
• Provide rapid response and resolution to incidents affecting the production trading systems.
• Utilize latency monitoring tools (Corvil/Pico) to identify, measure, and resolve performance issues.
• Liaise between clients, front-office and development teams for quick and effective escalation and resolution.
• Act as a production change gatekeeper, managing and deploying changes, including configuration and software release.
• Analyze logs and monitoring tools to identify and resolve system issues.
• Maintain and develop strong documentation (runbooks, troubleshooting guides, system configuration).
• Implementation and in-depth support of exchange connectivity, bringing up new gateways, connections, and market data feeds/protocols.

 

Skills, experience, qualifications and knowledge required:

Essential

• Ability to work well under pressure with a true sense of urgency and excellent teamwork skills.
• Strong written and verbal communication with the ability to act as a bridge between technology and front office teams.
• Understanding of high frequency and low latency trading practices, including FPGA-based trading infrastructure.
• Experience supporting FPGA cards in a production environment (deployment, troubleshooting, monitoring).
• Strong knowledge of exchange connectivity protocols and market data feeds (ITCH, OUCH, Pillar, ARCA, multicast).
• Experience with pcap analysis and network packet inspection tools.
• Familiarity with latency measurement and monitoring tools (Corvil/Pico).
• Strong understanding of the Americas securities markets and structure, order lifecycle, and FIX protocol.
• Technically sound experience of Unix environments.
• Good understanding of networking principles.
• 3+ years relevant experience.

 

Desirable

• Proficient in scripting and automation (preferably Shell and Python).
• Familiarity with monitoring tools (e.g., Grafana, Prometheus, Elastic).
• Exposure to OMS and EMS platforms.

 

Nomura Competencies

 

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