Principal Consultant - Insurance Transformation SME

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Principal Consultant - Insurance Transformation SME

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner. 

Please visit Fractal | Intelligence for Imagination for more information about Fractal  

Location: Remote (US) - East Coast location preferred

Note: This position is not eligible for Immigration Sponsorship at this time. 

Role Overview: 

We are seeking an Insurance Transformation SME to support strategic transformation initiatives across underwriting, policy administration, claims, operations, and digital modernization programs for leading Insurance clients.

This role is ideal for an Insurance professional who combines strong business domain expertise with analytical thinking, stakeholder management, and a passion for driving business transformation. The successful candidate will work closely with client business leaders, technology teams, and transformation consultants to identify improvement opportunities, define future-state processes, and help deliver measurable business outcomes. The candidate should have good technical knowledge of the latest trends like Ontology, Semantic layer development, Gen AI/BI.

This position offers significant growth opportunities into transformation consulting, Insurance advisory, and AI-enabled business modernization leadership roles.

Responsibilities:

Insurance Business Analysis

• Strong Insurance domain knowledge, including claims, underwriting, policy administration, or regulatory use cases.

• Analyze Insurance business processes, workflows, and operational performance across underwriting, claims, policy administration, billing, and customer operations.

• Gather, document, and validate business requirements from client stakeholders.

• Perform current-state assessments and identify opportunities for operational improvement.

Digital & Business Transformation

• Support Insurance modernization and transformation programs.

• Participate in business process redesign, operating model assessments, and future-state solution development.

• Assist in developing business cases, transformation roadmaps, and value-realization frameworks.

Data & Insights

• Analyze business and operational data to identify trends, risks, bottlenecks, and improvement opportunities.

• Develop dashboards and reports using Power BI, Tableau, or similar platforms.

• Translate data into actionable business recommendations for stakeholders and leadership teams.

Stakeholder Engagement

• Facilitate discovery sessions, workshops, and requirements gathering meetings.

• Collaborate with cross-functional teams including business, operations, product, and technology stakeholders.

• Prepare executive-level presentations, status updates, and solution recommendations.

Technology Enablement

• Support implementation and optimization of Insurance technology solutions.

• Deep expertise in ontology engineering and semantic modeling.

• Work closely with business and technology teams to align business requirements with solution designs.

• Contribute to AI, automation, and analytics-driven transformation initiatives.

Continuous Improvement

• Stay current on Insurance industry trends, regulatory changes, and emerging technologies.

• Contribute to best practices, reusable frameworks, and thought leadership initiatives.

Qualifications:

Must-Have Experience 

• 10–15 years of experience in the Insurance industry, Insurance consulting, business analysis, transformation, or operations ro