Summary
 

Why should you join the BlueCross BlueShield of South Carolina family of companies?
Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

PGBA Systems supports host applications related to government specific contracts, such as the T17 TRICARE (West) and all VA contracts: Community Care Network (CCN) and Patient Centered Community Care (PC3).

Description
 

Position Purpose:

Responsible for developing and maintaining applicable Quality Management System (QMS) registrations at the subsidiary or organization level. Provides direction and guidance for implementing and improving the QMS. Responsible for related education, communications, and support activities, including auditing activities.

This position requires a security clearance, which requires U.S. Citizenship to obtain.

What You'll Do:

• Provides support and education for all areas in the subsidiary or company implementing and maintaining the quality management system certification. This includes overseeing improvement activities (related to ISO 9001 or CMMI) and management review activities.
• Provides internal and external auditing support for all functional areas and provides appropriate management feedback on audit results. Ensures that all audit findings are corrected and implemented within established timeframe.
• Updates and maintains the ISO 9001 and quality management documentation as the document control administrator. Develops, maintain files, records, and documentation in accordance with certification standards.
• Develops and facilitates organization level training. This includes the analysis, design, delivery, evaluation, and maintenance required to manage the on-going execution of the organization’s training program.

To Qualify for This Position, You Will Need:

Required Education:

• Bachelor's Degree
• Or an additional 4 years of job related work experience
• Or an Associate's and 2 additional years job related work experience.

Required Work Experience:

• 4 years working in quality management systems development and implementation, including: 1 year auditing in accordance with ISO9000, TQM, Six Sigma, CMMI, or Baldridge criteria standards.

Required Skills and Abilities:

• Strong organization, judgment, customer service, persuasion, and communication skills.
• Knowledge of the ISO 9000 system elements and/or Total Quality Management (TQM).
• Ability to use software applications to develop training materials.

Software and Other Tools:

• Microsoft Office

We Prefer That You Have:

Preferred Work Experience:

• A minimum of 10 years auditing experience (ISO or CMMI)
• Experience with Computer Based Training platforms 
• ISO 9001 Lead Auditor certification