Product Information Analyst II - Mt. Laurel, NJ

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$58,760 - $93,600 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Product Management

Job Description:

The Product Information Analyst II performs a varied range of analysis from multiple internal and external sources and provides ongoing information and intelligence to the Product Management team.

Depth & Scope:

• Identifies analytic needs / issues
• Runs daily/weekly reports for LOB
• Builds simple data extracts
• Plans and creates more complex reporting / data analysis as required within desired timeframes
• Focuses on generally a short to medium term as it relates to activities performed and daily workflow
• Mentors or reviews the work of less experienced analysts which would include providing required backup and cross training within the group
• Performs independently within established policies and procedures
• Coordinates and supports the work of other team members, applying department and process experience and knowledge to achieve unit goals
• Makes recommendations to the business regarding risks and opportunities based on various analyses performed
• Utilizes analysis and research to identify opportunities for the organization to more effectively maximize revenue or control expenses
• Proactively identifies unusual variances and trends and research / explain them accordingly
• Manages the flow of data to / from external vendors as required
• Validates reports created by other team members for accuracy and conformity to reporting best practices
• Escalates data/reporting issues to the attention of the team

Education & Experience:

• Bachelor's degree preferably with a quantitative discipline
• 3-5 years related experience required
• Strong database background / skills
• Background in specific department's activities required
• Strong analytical skills
• Ability to build solid internal and external relationships
• Project management skills
• Strong communication skills, both verbal and written with ability to provide clear and articulate written reports
• Ability to work independently and effectively on small to medium projects under time constraints within a fast paced environment to deliver results by critical deadlines
• Demonstrated PC skills including Microsoft Office Suite (strong Access & Excel skills a must) with an understanding of database design and troubleshooting

Customer Accountabilities:

• Understands and supports the Bank's Customer Service Strategy
• Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
• Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
• Models quality service delivery at every interaction
• Leads and contributes to the ongoing improvement of the partner / Customer experience

Employee/Team Accountabilities:

• Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience
• Participates fully as a member of the team and contribute to a positive work environment
• May provide leadership, training, and guidance to other team members
• Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest
• Actively shares information and knowledge, and proactively learn from the expertise of others

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we s