Senior Corporate Counsel

Join the legal team supporting Microsoft’s Customer Experience & Success (CE&S) team, where world class technical services, powered by Agentic AI solutions, enable customers to successfully utilize Microsoft technology, digitize their business and reimagine possibility.

Corporate, External, and Legal Affairs (CELA) is seeking a Senior Corporate Counsel to support the commercial strategy, global operations, operational compliance, and delivery of Microsoft technical services, designed to ensure deployment, utilization, and diffusion of Microsoft technology.  CE&S is a strategic commercial engine and technical services organization within Microsoft’s Customer and Partner Solutions (MCAPS) organization. CE&S partners closely with customers to achieve technology outcomes through services, while ensuring environmental health and recovery through support. Operating at the intersection of product, engineering, go-to-market strategy and native AI deployment, CE&S stitches together a complete and differentiated customer experience, optimized customer outcomes, across the full Microsoft product portfolio.

 As Senior Corporate Counsel, you will serve as a trusted legal advisor to senior business leaders on high‑impact, innovation‑driven engagements. You will advise on complex contractual structures and risk considerations, including intellectual property ownership, data and ensuring alignment on strategic initiatives. You will partner cross‑functionally with product, engineering, sales, and compliance teams to support go‑to‑market readiness, responsible AI implementation, and evolving global regulatory requirements to enable scalable innovation. 

You will advise senior business leaders on legal considerations related to commercial programs for selling support and services to customers and partners, and delivery of services that accelerate utilization and value of Microsoft technology for customers, promoting AI diffusion.  You will develop and advise on complex contractual structures, risk considerations, regulatory requirements, and commercial commitments supporting Microsoft ‘s sovereignty commitments. You will partner cross‑functionally within CPS, marketing, sales, and compliance teams to support go‑to‑market strategy and readiness, sales of Unified support and technical services at scale, delivery operations, and you will help ensure that Microsoft’s commercial support and services offerings address evolving global regulatory requirements.

Legal Advice and Counsel 

• Serve as the primary legal advisor for development of commercial programs and services offers, and partner with business leaders to develop and execute global operations, addressing a wide range of legal and regulatory issues and provide proactive, solution-orientated legal guidance aligned with business strategy.
• Oversee and provide counsel on development of commercial offers and programs for support and technical services.
• Ensure compliant data handling in compliance with local laws and regulations, proactively manage legal risks, and provide strategic advice on a wide range of legal and regulatory issues.
• Support the adoption of AI-driven tools and scalable legal processes to accelerate support for engineering services, automate routine work, and drive operational excellence while enabling business stakeholders to move quickly.
• Creatively solve problems and coordinate across CELA and business team subject matter experts.
• Communicate in a manner that advances negotiations and projects, creates clarity, utilizes insights, and advances closure of open issues.

Culture

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  Microsoft

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