Primary Care Social Worker Program Manager (.7 FTE Administrative / .3 FTE Clinical)

Purpose

The Primary Care Program Manager of Social Worker will support the primary care social work team by providing consultation, training and supervision, community networking and outreach. The Program Manager will provide consultation and supervision in the standards and expectations of the Neighborcare Health’s Social Work role, and the organization’s Mission, Guiding Principles and Goals. The Program Manager utilizes his/her expertise to help social work staff members manage challenging patient cases and colleague requests, stay within their role responsibilities and professional ethics, and grow in their skill and abilities as a practicing social worker.  

Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program

In this position you will:

• Provide consultation to the primary care social work team in a group and individual format. This includes:   

• Consultation for emergent patient concerns  

• Consultation regarding effective practice and professional collaboration in a multidisciplinary medical setting 

• Professional and ethical consultation to assure the staffs’ care is consistent with Neighborcare’s Health policies and social work role.  

• Work with the Program Manager for Behavioral Health and Social Work to align their consultation and supervision with the Neighborcare social work program expectations and standards.  

• Collaborate with cross-functional teams to drive systems improvement 

• Participate in community outreach events  

• Responsible for any other duties as assigned by the Director. 

Key Skills, Knowledge, & Abilities

Required for this job: 

• Ability to work with individuals of varying ethnicities, socio-economic levels, cultures, and sexual orientations 

• Effective communication  

• Ability to perform work accurately  

• Experience as a supervisor in the social work profession 

• Ability to effectively build relationships with coworkers and community partners 

• Ability to work independently with minimal supervision 

• Ability to utilize the available time to organize and complete work within given deadlines. 

Preferred for this job: 

• Experience working in a leadership role with a diverse team of health care providers and administrators 

• Experience working in a primary care setting 

• Depth of practice experience as a Licensed Independent Social Worker providing care to patients with varied socio-economic and cultural backgrounds and varied medical and psychosocial presentations. 

• Facilitating trainings  

• Implementing standard operating procedures 

• Understanding community resources local, County and Statewide 

Required qualifications

• Bachelor of Social Work/Human Services or other degrees related to the field
• Three (3) + years of direct supervision

Preferred qualifications

• Master of Social Work/Human Services or other degrees related to the field
• Eligible candidates will hold a Washington State LICSW Eligible candidates will be an approved supervisor for LICSW and LASW candidates as detailed in WAC 246-809-334
• Five (5) + years of direct supervision 

Our Mission
The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

About our Service Commitments
Our service commitments were created by staff members, leaders, board members and patients.  We use these as a guide and expectation for how we treat our patients and each other.  You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/

• Serving patients
• Serving each other
• A warm welcome
• Caring
• Respect
• Working together
• Trusting R