Accounts Representative

Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic, and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.

Within the Division of Student and Campus Life (SCL), the SCL-OVP financial and operational support team ensures the effective deployment of Information Technology, Facilities, Accounting, Data-Driven-Decision Capabilities, Risk Management, Management/Financial Reporting, Data and Business Analytics, and Financial Planning support services to departments within the division. Working collaboratively as integrated cross-functional partners, leaders from the SCL-OVP support team strive to enhance day-to-day operational effectiveness, deliver timely business reporting and information to stakeholders, manage key divisional processes, and steward financial and capital resources on behalf of the SCL-VP.

   

In a team-focused, fast-paced, demanding, and continuously evolving environment, the Account Representative serves as a member of the Student and Campus Life Financial Transactions Center’s accounting team supporting specific customer groups. This position coordinates, monitors and provides comprehensive payroll, accounting, financial and reporting support for customer units in the areas of payroll, accounts payable and general ledger. The Accounts Representative will monitor and process student payroll and financial transactions while working closely with Payroll and Financial Specialists to ensure compliance and consistency with each transaction. This role is responsible for explaining an array of university policies and procedures, and partners with the Financial Services team to develop and implement best practices, as well as provide support to other teams during peak work periods as needed or requested.

Success Factor

• Strives to develop and maintain valuable and productive relationships and always provides exceptional customer service.
• Using effective written, oral, and verbal communication skills to ensure positive daily interactions with all levels of university personnel, vendors, students, and alumni.
• Being an effective member of a larger team, promoting cooperation and a welcoming environment for all to work together to solve problems and achieve common goals.
• Able to adapt to changing priorities, situations and demands while maintaining superb organizational tactics and a calm demeanor.

Required Qualifications

• High School diploma, with at least 2 years of experience in processing financial transactions relating to student payroll, accounts payable, and general ledger; or equivalent combination of education and experience.
• Must be able to work independently and quickly.
• High volume data entry on an ERP or complex financial system.
• Accuracy, attention to detail, time management, problem-solving, and organizational skills.
• Proficient with MS Excel and MS Word office productivity tools.
• Able to handle confidential information with discretion, communications are often urgent and of a sensitive or confidential nature.
• Successful completion of the University Accounting Certificate program within the first year of employment.  
• Successful completion of the Universities PAY 1000 – Payroll Certification Program within the first year of employment.
• Successful completion of HRWKD 3500 Workday Student Recruiting within the first six months of employment.
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members. 

Preferred Qualifications

• Associate degree in accounting or business field with 3-4 years of applicable experience in a high-volume transaction setting.
• Experience and knowledge in university financial account structure, transaction systems and reporting tools.
• Payroll knowledge and experience.
• Work experience in a university setting.

   

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