Assistant Director, Scholarships and Financial Aid

The Position:

Assistant Director, Scholarships and Financial Aid

Job Summary:

Assists with the development of initiatives and manages efficient delivery of financial aid from all sources that align with the College’s strategic enrollment plan. Ensures compliance with government regulations to maximize aid for students. Primary responsibilities are with Graduate and Continuing Education (GCE) (75%) and support of traditional undergraduate enrollment (25%).

Characteristic Responsibilities:

• Provide guidance to non-traditional students through the Financial Aid process; exercise independent judgment in response to inquiries regarding financial aid applications and communicate the required student updates to the Federal Processor.

• Assist in government verification procedures, reviews grant award rosters, resolves reported financial discrepancies, update FAFSAs as necessary.

• Review FAFSAs and prepare financial aid offers for GCE applicants and traditional undergraduate as necessary.

• Certify and process for GCE student’s Federal loans, Pell Grants, PA State Grants, and Alternative Loans. Perform periodic reconciliation for all awarded funds.

• Evaluate student credit balances and request financial aid refunds.

• Develop and enhance content for the GCE Financial Education webpages.

• Manage PHEAA programs including Ready to Succeed Scholarship, NG EAP, Summer PA Grant, and GCE PA Grant.

• Collaborate with GCE staff regarding enrollment strategies, new scholarship options.

• Interface with other campus offices (Business Office, Registrar, Business Office) as needed to effectively support office functions.

• Award restricted scholarships to eligible GCE students.

• Coordinate Military tuition benefits with School Certifying Official.

• Use federal/state web resources (NASFAA, COD, PHEAA, NSLDS) to keep up to date on changing aid regulations and processes.

• Respond to requests for financial aid review via Element451 to provide prospective students; provide estimates of eligibility for enrollment decisions.

• Collaborate with Student Accounts to ensure accounts are up to date; resolve processing issues.

• Coordinate with Human Resources the Tuition Remission awarding of funds for GCE eligible staff and dependents and the awarding of all Tuition Remission students for summer terms.

• Assist students with Employer Reimbursement process.

• Provide guidance to GCE staff regarding enrollment changes and financial aid eligibility.

• Prepare Consortium Agreements for students with dual enrollments.

• Attend relevant webinars provided by NASFAA, PASFAA, and PHEAA.

• Other duties as assigned.

Schedule & Benefits: At Muhlenberg, we value your work/life balance and are pleased to offer this full-time, year-round opportunity. This position qualifies for the campus work/life balance policies for flexible schedules and remote work, where feasible as aligned with team practices and competition. Muhlenberg offers a highly competitive benefits package, including but not limited to, generous holidays (including three days off for Thanksgiving and an extended winter break between Christmas Eve and New Year’s Day), vacation (22 days per year), sick leave, eight weeks paid parental leave, Life Sports Center membership, tuition opportunities at the undergraduate and graduate level, medical, dental and vision coverage, flexible spending plans, short-and long-term disability, life insurance, and retirement. Waiting periods may apply. In addition, as a 501(c)(3) non-profit institution, Muhlenberg is a qualifying employer under the federal government’s Public Service Loan Forgiveness program.

The College & Surrounding Area: Founded in 1848, Muhlenberg College is a private, residential, liberal arts college offering baccalaureate and graduate programs. At Muhlenberg, we are committed to a campus community that ensures students, faculty, and staff of all backgrounds feel welcome, respected, valued and included. The College provides an intensely challenging, supportive environment centered around a rigorous academic curriculum designed to prepare students for lives of leadership and  meaning in a dynamic, global society. The academic program is amplified by a range of innovative programming: comprehensive and intentional residence-life programming, expansive experiential learning requirements, and an innovative