Health Client Leader - Virtual

Our Story

At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact.  Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.

Great Place to Work

Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.

We invite you to join our team!  Learn more at careers.alight.com. 

The Health Client Leader manages Benefits Management Services, serving as the primary contact for a direct client. Responsibilities include implementing new benefits programs. You will collaborate with HRIS, Payroll, Legal, and Communications teams to support system or program changes, integrations, and special projects.

Key Responsibilities

• Providing benefits expertise for US-based mergers and acquisition activities.
• Assisting with the implementation of new benefits programs.
• Coordinating with benefit vendors to address employees’ benefits-related questions or concerns, serving as a liaison between vendors and employees as appropriate.
• Assisting with the drafting, reviewing, and updating of benefits communication materials. Completing and submitting vendor coordination of benefits data requests.
• Working with the client risk teams to manage Benefits team standard operating procedures (SOPs).
• Coordinating data collection to respond to legal requests for benefits information.
• Assisting with Annual Enrollment activities by managing project planning, coordinating deadlines across teams and vendors. Conducting testing, reviewing enrollment materials and websites, and verifying coverage details with carriers and vendors.
• Managing vendor contracts and coordinating delivery activities for Workday. Overseeing system integrations, processing payroll adjustments for benefits, and addressing inquiries in the Workday HR Case benefits queue.
• Managing tuition reimbursement claw backs by identifying them through report analysis, issuing repayment requests, and tracking repayments.
• Managing and supporting client reimbursement programs, including communication, administration, program updates, and addressing inquiries.

Requirements

•  Have bachelor's in Human Resources, Business Administration, Finance, or a related field, or equivalent combination of education and experience.
• 5+ years of experience administering U.S. employee benefits programs, including health and welfare, retirement, and leave programs.
• Demonstrate ability to analyze benefits data, identify issues, and implement solutions.
• Have excellent written and verbal communication skills with the ability to explain complex benefits information clearly and effectively.
• Have experience partnering with HRIS, Payroll, Legal, Communications, and external vendors to implement benefits-related initiatives.

Application and Interview

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s emplo