Patient Financial Specialist Oncology

Primary City/State:

Sun City West, Arizona

Department Name:

Work Shift:

Day

Job Category:

Revenue Cycle

Banner Health is honored to be recognized by Becker’s Healthcare as one of the TOP 150 places to work in health care for 2024!  This recognition in both 2023 and 2024 reflects Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career or supplement it with Banner Health.
 

The Patient Financial Specialist is responsible for the initial registration, check in, verification, scheduling, estimates, financial counseling and check out of patients to our clinic. The PAS Financial Specialist will provide our patients with an overall understanding of their insurance benefits/self- pay benefits if not insured and what financial liability they can expect for services rendered. Beyond basic registration duties including consent and compliance notifications this role is also responsible in aiding patients with billing concerns and providing resources for financial assistance. This role also assists with completion of financial estimates for radiation and treatment plans, and in notifying patient of cost associated with treatments.

Available shifts run Monday - Friday 8am -5pm

NEW HIRES PLEASE NOTE: All Acute Patient Access Services New Hires are required to attend New Hire Orientation & PAS New Hire and Systems Training.

Acute Patient Access Training is generally the first 2-3 weeks but can vary and runs Monday - Friday standard business hours.

As a valued and respected Banner Health Per Diem team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Resources for living (Employee Assistance Program)
• My Well-Being (Wellness program)
• Discount Entertainment tickets
• Restaurant/Shopping discounts

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

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As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.  Learn more at https://youtu.be/Pu3VR3tGlw0

POSITION SUMMARY
This position is responsible for providing personalized coordination, clarification and communication of all financial aspects of care continuum, including insurance and authorization verification, registration, financial counseling and claims research. This position partners with the clinical care team to determine financial impact for the patient and serves as the primary contact for any financial questions related to a patient’s care across the entire continuum of their treatment, ensuring a seamless experience for the patient and their family.

CORE FUNCTIONS
1. Performs pre-registration/registration processes. Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan. Obtains patient insurance benefit information for all aspects of the treatment, including, but not limited to, inpatient and outpatient services, prescription drugs, and travel and housing, if necessary. Assesses need for alternative coverage sources.

2. Verifies insurance coverage and obtains authorizations and notifications throughout the patient’s treatment. Obtains all necessary signatures and documentation required by the patient’s insurance plan. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Monitors and updates information regarding insurance data, authorizations, preferred providers and changes in patient’s treatment plan. Partners with the clinical care team and insurance provider to ensure continued coverage of patient’s care and maximu