Business Analyst

LendingOne is a direct private lender for Real Estate professionals headquartered in Boca Raton, FL with an additional office in Charlotte, NC. LendingOne made the Inc. 500 list of the fastest-growing private companies in America in 2019. Along with being rated one of the Top Workplaces in 2022 and 2023 by Sun Sentinel!

We specialize in providing business-purpose mortgage loans for non-owner-occupied investment properties. We offer fix/flip bridge loans and long-term rental financing. Not a broker nor a bank, but a fully funded lending partner that can close consistently. LendingOne and its affiliates have extensive real estate experience and have provided over $4 Billion in real estate capital.

We are not your typical corporate environment. We are a group of entrepreneurial self-starters, working together to redefine the private lending world, one investment at a time. We focus on providing excellent client service, a professional approach, and true reliability.

At LendingOne, we view our people as the backbone of our success. We hire for character and ambition and believe in providing a platform to our employees that cultivates an environment of mutual trust, respect, and benefit.

Position Overview:

We are looking for an experienced Business Analyst with a strong background working in Agile software development environments to join our team. The Business Analyst will be responsible for user acceptance testing, product release communication, measuring user adoption, while working to support the development of our key platforms that drive business growth for LendingOne. A successful candidate will work closely with stakeholders, development teams, and business analysts to ensure that product releases are clearly communicated and delivered to business users. The ideal candidate will be a detailed planner, great communicator, and top-notch analyst.

This is a full-time employment opportunity working in our Headquarters office in Boca Raton, FL.

Requirements

In order to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following list of qualifications and responsibilities is not all inclusive, as each employee is expected to be a team player and may be assigned other tasks as necessary. This is meant to serve as an overview of the position description:

• Bachelor’s degree in Business Administration, Computer Science, Information Systems or related field
• 2-3 years in a business analytics or related field
• Strong understanding of Agile methodology, including Scrum, Kanban, or other Agile frameworks
• Proven ability to manage projects and user testing
• Familiarity and comfort working with outsourced and offshore development teams
• Strong analytical skills with the ability to translate business needs into functional requirements
• Proficient experience with data visualization
• Relevant experience with configuration and/or administration of a CRM platform (i.e. HubSpot or Salesforce) is a plus
• Experience dealing with third-party integrations and data transformation to and from a CRM platform is a plus
• Must have a positive attitude, high energy, organized, excellent communication skills and be self-motived, take initiative and be solution oriented
• Relevant certifications such as CBAP, PMI-PBA, or IIBA-AAC are preferred

Responsibilities:

• Lead user acceptance testing to ensure that the software meets business requirements
• Ensure product releases are accurately communicated and user adoption is optimized
• Work with Product Owner to design feedback mechanism and NPS scoring to accurately measure internal staff adoption of product releases and improvements
• Work with cross-functional teams to ensure requirements are aligned with business goals and technical feasibility
• Act as a liaison between Business Analyst, Business Users, Stakeholders and development teams to ensure product releases are accurately communicated and released into production environment

• Conduct daily systems analytics and quality assurance to maximize effectiveness and troubleshoot problems
• Report on common sources of technical issues or questions and make recommendations to product team

Benefits

• Competitive salary depending on experience
• Training and career development with growth opportunities
• Comprehensive benefits package
• Company matching 401(k) Plan
• Casual work environment

LendingOne is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, reli