Senior Manager, IT R&D Systems

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Technology Product & Platform Management

Job Sub Function:

Multi-Family Technology Product & Platform Management

Job Category:

People Leader

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson is hiring for a Sr. Manager, IT R&D Systems to join our team located in Santa Clara, CA.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview

The IT Senior Manager – R&D Systems will lead the strategic and operational management of R&D platforms supporting Shockwave Medical’s product development lifecycle. This role is pivotal in ensuring seamless integration, performance, and compliance of critical R&D systems within the broader Johnson & Johnson MedTech ecosystem.

You will be responsible for overseeing the support, enhancement, and governance of R&D Systems used in clinical trials, product design, and regulatory submissions. The role demands strong leadership, technical acumen, and cross-functional collaboration to drive innovation, efficiency, and compliance in a regulated medical device environment.

Key Responsibilities

Leadership & Strategy

• Lead a team of IT professionals and contractors supporting R&D systems.

• Define and execute the roadmap for R&D systems aligned with Shockwave and JnJ MedTech goals.

• Partner with R&D, Clinical, Regulatory, and Quality teams to understand evolving needs and translate them into scalable IT solutions.

Application Support & Optimization

• Oversee day-to-day operations, incident management, and performance monitoring of R&D systems.

• Ensure timely resolution of application issues and proactive system health checks.

• Drive continuous improvement initiatives including automation, integration, and user experience enhancements.

Compliance & Governance

• Ensure all systems comply with GxP, ISO, and JnJ design control requirements.

• Maintain audit readiness and support internal/external inspections.

• Manage data integrity, access controls, and cybersecurity protocols in collaboration with Cybersecurity organizaton.

Project & Vendor Management

• Lead cross-functional projects including SSO migrations, system upgrades, and new tool implementations.

• Manage vendor relationships and service level agreements (SLAs).

• Coordinate with JnJ IT Infrastructure and Technical Services to align support models and deployment strategies.

Integration & Change Management

• Support Shockwave’s integration into systems including ERP, MES, and Data platforms.

• Facilitate training and onboarding for new tools and processes.

• Collaborate with