Senior Information Technology Business Analyst

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Job Summary

Provides a complex, technical solution to meet the departments’ strategic plan by reviewing, analyzing andevaluating business systems and client department needs.

Job Description
 

Overview

The Senior Information Technology Business Analyst provides complex and advanced technical solutions to meet the departments’ strategic plan by reviewing, analyzing, and evaluating business systems and client department needs on general information technology projects.

Essential Functions

1 Leads the collaboration with various clients in specified functional areas or departments to identify business needs and propose IT solutions; oversees and leads in the development of well defined requirements to meet those needs and deliver effective solutions.

2 Identifies, determines, and recommends the most appropriate solution for projects with limited scope and risk; thoroughly evaluates all alternatives and identifies areas of risk or issue.

3 Translates solutions into comprehensive systems designs and communicates effectively.

4 Analyzes, evaluates, and reviews the effect of high-risk and large-sized projects; ensures proposed solutions can be effectively integrated into existing systems and processes.

5 Identifies, determines, and negotiates resources needed for projects having high risk and complexity; prepares recommendations for management approval.

6 Proactively communicates and collaborates with external and internal customers to analyze information needs and functional requirements; serves as a liaison between Information Technology department and other organizations and personnel; communicates broad working knowledge of all policy, procedures, and practices of multiple business functions.

7 Prepares documentation for new or enhancements to systems that accurately reflect business requirements to system features and functions; designs, documents, and conduct system tests according the standards agreed upon by the business unit; manages one or more cross functional projects of low to medium complexity and leads cross-functional project teams in successful delivery of IT projects.

8 Participates in developing and enforcing standards, procedures, and methodologies that keep business systems operating on schedule and on cost.

9 Develops and maintains strategies on information technology issues and coordinates these strategies with other business plans; provides staff support to information technology management by performing special assignments in a study or research capacity.

10 Develops training materials and provides end user training; addresses customer issues and concerns in an accurate and timely manner; delivers subject matter expertise in the operational aspects of the Customer's business operations including work and information flows as the foundation to lead and facilitate analysis, definition, and implementation of appropriate technology solutions used to achieve desired goals.

11 Performs any and all other work as needed or assigned.

Knowledge and Skills

1 Knowledge of systems and business requirements, diagramming process flows, storyboarding, mapping, and use case development.

2 Knowledge of testing methodologies and documentation practices, and the ability to contribute to requirements testability.

3 Comprehensive knowledge of information systems technologies and emerging trends.

4 Knowledge of Project Management.

5 Ability to analyze business needs and propose creative and cost effective solutions.

6 Communicating effectively verbally and in writing

7 Establishing and maintaining effective working relationships.

MINIMUM QUALIFICTIONS

EDUCATION:  

• Bachelor’s degree in a Computer Science or Business field, or related field.

EXPERIENCE:

Five (5) years of experience in IT business system analysis involving:

• System/ business requirements gathering
• Gap Analysis
• Process Mapping
• Story-Boarding
• Developing requirements for busi