Sr. Administrative Assistant

USNH Employees should apply within Workday through the Jobs Hub app

This is a full-time hourly in-person position to provide administrative support to the Educator Preparation office and the Academic Departments (Education and Nursing). Keene State College is student-centered, so this role is a forward-facing position that supports students, faculty, and staff. 

Job Duties/Responsibilities:

Educator Preparation Administrative Support:

• Serve as the first point of contact for the office:

  • Develop and maintain office system tutorials in support of staff and students in the unit; Develop and maintain student teaching calendar, in collaboration with faculty; Update Educator Preparation webpages

• Educator Preparation Resource Center:

  • Update print and digital materials on a consistent basis

• Educator preparation support:

  • Support 200 matriculated students and their faculty in 17 certification areas as the first point of contact; responds to increased compliance requirements from state agencies; provides ‘helpdesk’ support for users of assessment system as it relates to Admission to program. Executes tasks to ensure data integrity for accreditation compliance. Manages budget elements through processing of cooperating teacher payments, management of office purchases, and tracking and recording of criminal record check requirements. Use of multiple databases for information queries (Colleague, Tk20, Microsoft Office Suite, DestinyOne) Budget management and payment facilitation

• Cooperating professional payments:

  • Originate, reconcile, process, and record cooperating teacher payments. Includes: Administer for approximately 240 cooperating professionals (graduate and undergraduate) a year. Communicate with cooperating teachers and collaborate with multiple KSC and USNH system-level offices(Accounts Payable, Procurement, Payroll, Human Resources) to process payments; review documentation for accuracy and to identify and resolve issues with payment paperwork. Use of multiple databases for information queries (Colleague, Tk20, Microsoft Office Suite, Banner-Webi)

• Student admission and criminal record check payments:

  • Track and record criminal record check requirement. Includes: Review payment documentation by students and admission processes and state criminal background check for accuracy and to identify and resolve issues with payment; involves interface with students and system and state-level data systems (NH Department of Safety: USNH Procurement)

• Information management and compliance:

  • Data integrity for accreditation compliance: - Manage, monitor , and update admissions applications used for entry into Educator Preparation program. - Verify student data (gpa, standardized testing status) for academic eligibility compliance for admission into program and deregistration processes. - Interpret and convey contextualized information to student and faculty regarding progression through credentialing program. Use of multiple databases for information queries (Colleague, Tk20, Microsoft Of five Suite, Access database) State law compliance, in support of field placements: - Administer the required criminal background check process at the time of Admission to Educator Preparation. Includes: - Identify students who must undergo background check - Communicate with students and school sites, facilitating payment and paperwork - Reconcile payment and paperwork submissions through interface with the NH Department of Safety and conduct continual tracking of criminal background check compliance and recording of results. Use of multiple databases for information queries (Colleague, Tk20, Microsoft Office Suite, DestinyOne)

• Constituent support:

  • Provide “helpdesk” support for students and faculty using assessment system for Admission to program (log-in support, problem solving, and system functionality assistance) and for state law required processes ( paperwork and payment for criminal background check)

• Design and provide instructions for student submissions of application materials:

  • Communicate with faculty to facilitate their involvement in the admission review process. Conducted through ‘class talks’ and emails. - Develop and administer communications to school districts conveying assigned students’ compliance with state background check requirements.

• Respond to faculty, student, and cooperating professionals’ in-person,