Senior Quality Manager (Datacenter, Manufacturing)

Job Type: Full-time, Exempt

Duration of role: Permanent

Position: 1

Reporting to: Vice President of Strategic Account Execution

Location: Pocahontas, AR.

 

 

About Us

 

At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years.  With revenues of over $600m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner. 

 

Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.

 

We are excited by potentially welcoming you as part of our team as we continue to grow on a worldwide scale.

 

 

About the Role

 

The Senior Manager, Quality leads quality systems and day‑to‑day quality operations to ensure products and processes meet established standards and regulatory requirements. This role manages and develops the quality team, overseeing quality assurance and control activities while supporting continuous improvement initiatives across the facility. The position works closely with operations and engineering leaders to maintain compliance, improve product reliability, and support consistent, effective execution of quality expectations.

 

 

What You’ll Do

 

Quality Leadership & System Management

• Provide strategic input into quality priorities and improvement plans to ensure alignment with operational goals and customer requirements.
• Own overall quality performance across manufacturing operations, ensuring consistency with standards and specifications.
• Lead development and maintenance of quality management systems aligned with ISO and company requirements.
• Establish quality objectives, metrics, and reporting processes to monitor performance and drive accountability.
• Oversee inspection processes, testing procedures, and quality assurance activities across production.
• Ensure alignment between engineering, production, and quality requirements to support product integrity.

• Drive standardization of quality processes, procedures, and documentation across the facility.

 

Team Leadership & Performance Management

• Lead cross‑functional quality initiatives involving operations, engineering, supply chain, and leadership to resolve systemic issues and drive sustainable improvements across the organization
• Lead, develop, and manage quality engineers, technicians, and inspection personnel across operations.
• Establish performance expectations and monitor team effectiveness against quality and operational goals.
• Provide coaching, training, and development opportunities to build team capability and performance.
• Promote a culture of accountability, collaboration, and continuous improvement within the quality team.
• Coordinate workload distribution and resource planning to support operational needs and priorities.

• Partner with cross-functional leaders to ensure alignment on quality objectives and initiatives.

 

Compliance, Audits & Continuous Improvement

• Ensure compliance with quality standards, regulatory requirements, and internal policies across operations.
• Lead internal and external audits, including preparation, execution, and follow-up on audit findings.
• Oversee root cause analysis, corrective actions, and preventive measures to address quality issues.
• Drive continuous improvement initiatives focused on reducing defects, waste, and process variability.
• Monitor key quality metrics and implement strategies to improve performance and customer satisfaction.
• Ensure proper documentation, reporting, and communication of quality performance and compl