Senior Advisory Solution Architect

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

We are seeking a ServiceNow Platform (pre-sales)Architect for our US Defense and Intelligence business, with a focus on Application Development, Authentication & Security, Integrations, and Workflow/Process automation on the ServiceNow platform. We’re looking for someone who is an expert on US Federal DoD and/or Intelligence Networks and how public clouds interface with them. Ideally, this person is deeply familiar with the ecosystem of cloud offerings in the Defense/Intelligence market, and hands on experience with several of them. The Federal Platform Architect will provide deep technical expertise during the pre-sales process by supporting prospects with product and solution leadership. The ideal candidate is a technical pre-sales solution consultant who can go wide and deep on solution positioning, with a desire to solve the Federal governments biggest technical challenges.

What you get to do in this role:

· Interact with customers and prospects to understand their business needs and desired experience.

· Create and own programs that enable Solution Consultants to demonstrate the value of the ServiceNow platform within Federal environments

· Strong alignment with product management and engineering teams on roadmap and field feedback

· Provide mentoring and training to peers and other colleagues in the organization

· Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and online

· Scope and deliver Proof of Concept/Proof of Value engagements with prospects

· Stay current on product developments/releases

· Support Marketing events – user conferences, trade shows, webinars etc

· Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, technical roadmaps, and compliance/security etc

· Work with a matrix of sales and solution consulting peers to solve the Federal government’s hardest problems, including AE’s, SC’s, Specialists, and Enterprise Architects to ensure that the solutions being developed not only are viable, and will work in their complex environment to ensure lasting value

Qualifications

What you need to be successful in this role:

· Are you who everyone asks to help resolve the biggest problems? If so, this is the role for you!

· At least 4 years or equivalent combination of education and experience successfully building applications on development platforms, preferred with 2 years of strong Application Development on the ServiceNow platform

· US Citizen with current active Top Secret clearance is required

· Strong Knowledge of AWS & Azure Gov Cloud architectures and working with partners in deploying these solutions

· Knowledge of IL4, IL5 DoD or C2E clouds is highly desired

· Deep understanding of customer technical pain points in adopting cloud technologies, and experience working through networking, solutioning, integration and other hurdles to increase customer value

· Understand business and technical problems addressed by the products including Federal