Processing Lead-DG (1554)

Summary: 

The Processing Lead assists the Supervisor Processing and Senior Assistant Manager in the store operation, personnel management, and financial performance. This individual is also responsible for additional tasks such as training and assisting to ensure the store successfully meets expectations.

Essential Duties and Responsibilities:

Store Operation

• Effectively manage collections to ensure proper processing and separation of incoming donations. 
• Ensure that the store maximizes used goods processing utilizing the Kaizen system, sorting, preparing, and pricing items for sale. Ensure that production goals are consistently met or exceeded.
• Ensure maximum sales performance through weekly merchandise rotation, meeting or exceeding established production goals. Ensure that the store consistently meets or exceeds sales goals.
• Generate all store reports done daily, weekly, and monthly. Keep all records current and accurate.
• Ensures stockroom production is met in textile and hard goods based on established goals. Minimizes waste from production processes.
• Fully train and cross-train all levels of store personnel so that all store functions can be performed efficiently.
• Ensure that the store exceeds expectations by providing excellent customer service in a timely and courteous manner to all shoppers, donors, and employees.
• Properly manage all store employees.
• Maintain a clean and orderly store processing area, maintain good housekeeping, and work environment.
• Must demonstrate an understanding of the relationship between donations and production to sales.

Education and Experience

• Minimum of one year's work experience in an operations background. Prior retail experience is a plus.
• Prior felony convictions will not exclude you from employment, only job-related ones.

Essential Qualifications:

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Constantly required to stand and walk for extended periods
• The employee is frequently required to use hands to grasp, handle, or feel, and reach with hands and arms above the shoulders and outward
• Constantly required to sit, stoop, kneel, crouch, and crawl
• Constantly able to lift at least 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Able to work in a competitive market
• Able to work with others in a safe and appropriate manner
• Proficient in the English language, both oral and written. Bilingual preferred, Spanish is a plus.
• Computer literate.
• Must pass a background test & drug test.

Loss Prevention

• Maintain a clean and hazard-free stockroom. Ensure that all staff and store employees understand and follow safety procedures.
• Ensure all loss prevention matters are reported, investigated, and corrected promptly.
• Ensure the proper operation of store security and safety systems, including, but not limited to, door locks, alarms, office doors, bank deposits, refunds, saf