Senior Business Process Improvement Manager
Boston ScientificAbout the role
Additional Location(s): US-MA-Marlborough; US-MN-Arden Hills; US-MN-Maple Grove
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the role:
As a member of the Global Enterprise Excellence team, the Sr. Business Process Improvement Manager partners with organizational stakeholders to enhance productivity, solve complex challenges, and optimize processes to drive high-impact initiatives that contribute to operating income and gross margin improvements. This role works across all divisions, functions, and regions to streamline business processes and improve customer and employee experience through, customer journey mapping, and the adoption of technology. The individual is responsible for leading workshops to guide cross-functional teams through process transformations, while utilizing process improvement methodologies to develop innovative solutions that foster a culture of continuous improvement. NOTE: This is a hybrid position, which will require you to work on-site at least 3 days per week.
Your responsibilities will include:
- Leading enterprise-wide projects to improve business outcomes, productivity, and leverage digital solutions to deliver measurable results; report progress to key decision-makers
- Partnering with business stakeholders to execute improvement plans, including voice of customer activities, data analysis, process mapping, and change management
- Collaborating with leaders to devise and implement continuous improvement strategies, while fostering a culture of ongoing process enhancement through best practices and tools
- Engaging stakeholders to identify key improvement opportunities; form teams to drive initiatives
- Leading workshops to brainstorm for solutions; use process and technology capabilities to resolve challenges and roadblocks
- Advocating for process improvements across all functions and ensure alignment with organizational goals; identify opportunities to enhance efficiency using intelligent automation
- Driving cross-functional collaboration to refine global best practices; document methodologies, toolkits, and guidebooks
Required qualifications:
- Bachelor’s degree in Industrial & Systems Engineering, Business Administration, or related discipline
- Minimum 7 years of experience driving lean methodologies in a business environment
- Experience managing projects with effective change management and workshop facilitation skills
- Ability to travel up to 20% (globally)
Preferred qualifications:
- Master’s degree
- Self-starter with an entrepreneurial and consultative mindset
- Experience working with executive-level stakeholders and influencing strategic initiatives
- Strong problem-solving skills; analytical and process-driven
- Effective leadership skills with ability to drive and influence change and performance cross-functionally
- Strong interpersonal skills with ability to develop and maintain relationships on all levels
- Financial acumen with ability to correlate improvements to financial results
Requisition ID: 592497
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of a
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