Table Games Blackjack Dealer School (Harrah's Joliet)

Why Enroll in Our Dealer School?

At Harrah’s Joliet, we don’t just teach the game—we shape the future of casino entertainment. Our Dealer School is your gateway to becoming a confident, engaging, and professional dealer who brings energy and excitement to every table. Whether you’re a natural performer or a detail-oriented thinker, our expert training equips you with the skills to captivate guests, create unforgettable moments, and thrive in a fast-paced, dynamic environment. Join us and become the kind of dealer who makes every hand memorable—and every guest eager to return.

EARN WHILE YOU LEARN!!! THIS IS A PAID TRAINING! START YOUR NEW CAREER TODAY!!!

Before being accepted into Dealing School, the candidate must participate in a customer service-focused interview to determine eligibility and meet the applicable requirements of the Illinois Gaming Board (IGB) 

• No previous experience/training is necessary for this opportunity.
• Classes are 6 weeks long / 4 hours per day
• Class schedule:
• Tuesday - Friday, 10:00 am - 2:00 pm,
• Class starts on Tuesday, October 7, 2025
• This is a paid trainee position for newly hired Team Members.
• Internal Team Members only - Participation in this training course is entirely voluntary and is not intended to disrupt your existing work schedule.

Reporting to the Table Games Training Supervisor, the Table Games Dealer Trainee is hired to attend Dealing School to learn the table games business, starting with Blackjack/Carnival Games, and must be able to pass the audition to obtain a Table Games dealer position.

This is an on-call position solely to attend the Dealing School and is not to exceed 90 days in this role (absent extenuating circumstances).

Upon completion of the Dealing School, the Table Games Dealer Trainee will participate in an audition to determine if they will be offered a Part-Time Table Games Dealer position. This offer is contingent on the understanding that the Dealer is required to attend the next major game school (Craps or Roulette, to be determined by department leadership).

In the event the Table Games Dealer Trainee is not offered a Table Games Dealer position, a discussion will occur to determine if another position is better suited for the Dealer Trainee, or if the working relationship will be terminated. In the event the Table Games Dealer does not successfully attend and complete the major game school, the Dealer will be provided with three weeks to apply for an alternate position with the company, or may be separated from employment.

Essential Job Functions:

• Deliver great customer service by learning core games offered by Harrah’s Joliet in a friendly and helpful manner with an upbeat/positive attitude
• Learn how to deal with games under internal controls, Illinois Gaming Board (IGB) regulations, and company policy
• Learn how to demonstrate an effective working knowledge of dealing with policies and gaming procedures
• Able to learn applicable departmental dealer efficiency metrics
• Learn protection and control of the game
• Learn how to exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner
• Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
• Presents oneself in a polished, professional, and service-minded way and encourages others to do the same
• Perform other duties as assigned

Qualifications:

• High school diploma or GED is required
• Must be at least 21 years of age
• Excellent customer service skills are essential
• Must be able to perform basic math quickly
• Must be able to get along with co-workers and work as a team
• Must present a well-groomed appearance
• Well-developed interpersonal skills
• Must enjoy entertaining and communicating with the public; ability to speak distinctly and persuasively
• Must be able to respond calmly and make rational decisions when handling employee conflicts or stressful customer interactions
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives

Job Demands:

• Must be able to work independently
• Must be able to sit, stand, or walk for long periods (minimum 4 hours)
• Must be able to respond calmly and make rational decisions when addressing conflicts
• Must be able to maneuver throughout all areas of the property and respond to visual and aural cues
• Must be able to lift and carry up to 30 lbs and can push, pull, reach, bend, twist, stoop and kneel
• Must have the manual dexterity to operate a computer and o