Project Manager, Telecommunications

Company Profile 

At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.  

Overview 

We are looking for a project manager who will be responsible for managing process improvement initiatives. This includes planning, managing, and overseeing the successful optimization of operational processes from sale to installation. Responsibilities include, establishing/building, tracking, maintaining and proactively fixing/improving relevant systems, process flows, end user instructions, training and adoption efforts, and project communications to optimize project success. This is a remote position. All qualified candidates must live in the in the United States without requiring sponsorship or C2C.

Duties & Responsibilities 

·       Daily program/project management throughout the program life cycle

·       Plan the overall program and monitor progress

·       Own overall project plan and manage cross-functional resources, ensuring on-time delivery, and achievement of business goals.

·       Identify process improvement opportunities, develop solutions, negotiate change, and implement

·       Work with management to review, optimize and document repeatable and effective program management

·       Liaison between cross functional teams such as sales, order management, engineering, and field operations

·       Build program documentation such as Program Charter, Risk Log, Trackability Matrix, Status Reports, Project Plans, or KPI Dashboard

·       Integrate business policies and governance processes into project planning & accountability

·       Manage risks and issues and taking corrective measurements

·       Identify, track and report program KPIs to assess impact

·       Coordinate, manage and monitor workflow of the cross-functional teams

·       Provide and perform quality assurance checks on project artifacts and deliverables

·       Facilitate and lead project meetings and discussions with stakeholders at all levels

·       Create appropriate documentation to communicate program status/risks/needs

·       Consistently exercise informed judgment and discretion in matters of significance.

·       Implement change management process

Requirements

Desired Skills & Experience 

·       Strong knowledge of project and program management methodology, process optimization, executive level communication, and KPI analysis, gained through managing large and complex projects

·       Must be solutions oriented and able to work at both a tactical and strategic level

·       Candidates must be flexible, adaptable, and work positively in a collaborative environment with many different personalities

·       Strong leadership, strong process and change management, stakeholdering, and management skills, coupled with ability to individually contribute all duties and responsibilities outlined here

·       Ability to manipulate data files in excel and have data traceability is a plus

·       Superior oral and written communication skills with ability to build project assets

·       Proven experience with Excel, PowerPoint, Smartsheet, Visio, Jira, etc.

·       Strong analytics and reporting skills

·       Ability to find innovative ways to resolve problems

·       Ability to process information quickly and present it in a succinct and insightful format suitable for executives

Qualifications & Technical Skill Requirements

·       Minimum of 5-7 years of project and/or program management expertise

·       Minimum of 5-7 years of experience analyzing data and processes to identify areas of optimization and improvement

·       Experience in the telecommunication industry required - understanding of network operations, network engineering (voice and wireless), delivery processes, network design, or operational delivery processes.

·       Direct hands-on experience with MS PowerPoint, Excel, Visio, Smartsheet, and JIRA

·       Ability to visualize/document a process at a high level in PPT to help facilitate improvement conversations

 Education & Certifications

·       Bachelor’s degree required preferably in Business, IT, Computer Science, or Finance

·       PMP certification is helpful

Compensation

For individuals assi