Field Manager

Bluetape USA is Hiring a Field Manager!

Location: Dallas, TX (On-Site)
Schedule: Full-Time
Pay Range: $80,000 – $100,000/year (DOE)
Employment Type: Permanent

Overview

Bluetape USA is seeking an experienced Field Manager to serve as the key bridge between technical operations, field staff leadership, and customer satisfaction. This role is ideal for a seasoned professional with deep residential repair expertise, strong estimating knowledge, and the ability to manage technicians while handling challenging homeowner situations professionally.

Field Managers represent Bluetape’s management team on-site, ensuring projects meet quality standards while maintaining excellent client relationships.

Responsibilities

Technical Operations

• Conduct on-site evaluations for new and existing projects
• Create accurate pricing for non-pricebook items and change orders
• Provide technical guidance and support to field technicians
• Serve as emergency technical support during peak capacity
• Assist with assigned work when primary responsibilities allow

Team Management

• Evaluate and train new field technicians
• Conduct monthly or quarterly technician performance check-ins
• Resolve disputes professionally and fairly
• Report major disputes to senior management
• Maintain a collaborative team environment

Customer Relations

• Meet with dissatisfied homeowners and address concerns
• Represent Bluetape’s management team professionally on-site
• Follow proper site protocol, including announcing presence
• Apply conflict resolution techniques with difficult customers
• Communicate scope boundaries and additional pricing clearly

Quality Assurance

• Ensure workspace setup and cleanup standards are followed
• Document progress with before-and-after photos
• Verify completed work meets Bluetape standards
• Train technicians on consistent quality expectations

Requirements

Candidates must meet the following qualifications:

• Minimum 15 years of hands-on residential repair experience
• Ownership of standard hand and power tools
• Must have an appropriate work vehicle (Truck or Van required)
• Willingness to complete a pre-employment background check
• Strong estimating knowledge
• Positive attitude
• Highly knowledgeable in most residential repairs with foreman-level expertise

Nice to Have

• Experience handling difficult customers
• Employer testimonial
• OSHA 10 or OSHA 30 certification
• Lead paint certification

Benefits

• Paid Time Off
• Sales Bonuses
• 401(k) Retirement Plan
• Health Care Coverage
• Dental Coverage
• Travel Reimbursement
• Growth Opportunities
• Pay Reviews
• No Weekend Work