Specialist, Process Management & Transformation

Job Summary: We are seeking a highly skilled and diligent Specialist in Process Management and Transformation to join our team. The ideal candidate will have a strong background in process optimization, project delivery, and the ability to translate operational requirements into technical specifications. This role requires excellent interpersonal skills, a good understanding of risk intelligence products, and the ability to work under pressure.

Key Responsibilities:

• Analyze and optimize existing processes to improve efficiency and effectiveness.
• Collaborate with cross-functional teams to identify and implement process improvements.
• Translate operational requirements into detailed technical specifications for developers.
• Lead and handle end-to-end project delivery, ensuring timely and successful implementation.
• Conduct User Acceptance Testing (UAT) and Quality Assurance (QA) testing to ensure the quality of results.
• Develop and maintain documentation for processes, procedures, and project work.
• Deliver training and support to team members on new processes and tools.
• Monitor and report on project progress, risks, and issues to partners.
• Address and prioritize tasks promptly to meet deadlines.
• Identify and raise issues to the concerned groups and line managers as soon as they are identified.
• Be proactive in identifying tools that can be used to improve processes and support operations.

Skills and Requirements:

• Attention to Detail: Strong focus on accuracy and thoroughness in all tasks.
• Process Oriented: Ability to design and implement efficient processes.
• Six Sigma Certification: Preferred but not required.
• Coding Languages: Proficiency in Python, C++, and VBA is a plus.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Articulate Requirements: Skilled in translating operational needs into technical requirements for developers.
• UAT/QA Testing Experience: Experience in conducting user acceptance and quality assurance testing is a plus.
• Project Delivery: Proven experience in running projects from initiation to completion.
• Excellent verbal and written communication skills.
• Presentation Skills: Ability to present complex information clearly and effectively.
• Good understanding of Risk intelligence products and tools used in the industry.
• Ability to prioritize and address tasks promptly.
• Proactive in identifying and raising issues to the appropriate teams and managers.
• Eagerness to identify and implement tools that can enhance processes and support operations.

Your package when joining Gdynia Team:

• Wellbeing: monthly wellness allowance and employee assistance program
• Healthcare: private medical care with Medicover, premium package fully covered by employer
• Lunch card: meal allowance loaded via personal Lunch Card with a max monthly cap of 450 PLN gross. The Program is operated by Edenred
• Future: corporate pension plan supported by Fidelity International with additional 5% of base salary to invest in selected funds
• Recognition: promoting appreciation culture through global Reward and Recognition platform
• Referral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague
• Development: e-learning platform, a range of workshops and international projects
• Onboarding: structured training and buddy support
• Information: access to real-time economic data through our flagship products Eikon and Workspace
• Diversity: inclusive culture with colleagues from over 40 countries with various age, gender, race and beliefs
• Charity: 2 additional days off for voluntary jobs
• Office: brand new, outstanding office located in 3T Park, Kazimierza Gorskiego Street in Gdynia
• Activities: sport teams, contests and social events to join

Learn more about life and purpose of our company directly from the Gdynia colleagues’ video: https://www.lseg.com/en/careers/where-we-work/gdynia-poland 

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LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling