Patient Relations (Ambassador)

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/24/2026. You may qualify based on your experience and/or education as described below: General Experience: You must have one year of general experience equivalent to at least the next lower grade GS-03 in the normal line of progression for the occupation in the organization. Examples of general experience would typically include, but are not limited to: progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years of education above high school. (Transcript required with application) OR, Combination: Applicants may also combine education and experience to qualify at this level. o calculate, the total percentage must equal at least 100 percent to qualify at the GS-4. (Transcript required with application) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.