Senior Manager, B2B Sales Project Management

About Wayfair Professional (aka Wayfair B2B): Wayfair Professional is the ‘gated’ experience of Wayfair dedicated to all business customers.  We organize our customer base and corresponding offering (site and sales) into 7 industry verticals, prioritizing our Interior Design, Commercial Office, and Contractor experiences. In 2022, we generated ~$2B in GRS and we are on a journey to being a $5B+ business by 2025 (+30% YoY growth), with over a $300B opportunity to cover across North America and Europe over the subsequent 10 years.  

Wayfair Professional is seeking a talented, strategic leader to join our Capabilities org in order to lead and grow our Project Sales team.. This candidate will be instrumental in leading our project sales reps to identify, assess, and close large, strategic B2B opportunities. The candidate will be instrumental in gathering insights to inform account potential, pricing strategy, project assessment, and many others. The ideal candidate is familiar with B2B businesses, self-motivated, goal-oriented, and thrives in our fast-paced environment. 

Who we are:

The Sales Solution Management team is critical to enabling the success of large, strategic B2B opportunities. The team provides vertical expertise (Property Management, Accommodations, Foodservice, and Commercial Office) and sales leadership to help B2B sales reps close large, complex projects. Our Sales Solution Managers combine strong sales experience with industry knowledge, supplier relationships, and a project management skill set to drive large sales for complex projects, often coordinating expert design assistance and custom logistics requirements. The team is scrappy and self-motivated and thrives when competing for large, complex deals. The Sales Solution Management team belongs to the broader Capabilities org, which includes partner teams that provide other value-added services to customers including Space Planning & Design and Consolidated Delivery.

What you will do:

• Formally define the strategy and growth plan for the Sales Solution Management team with input from key stakeholders, creating continuous feedback circles for constant improvement
• Build out key metrics that define success for the team and enable day-to-day management and capacity planning
• Support execution of innovative pilots by providing insight on required capabilities, expected timelines, and key risks
• Identify efficiency improvements within the team and lead process improvements to drive a step-change in operational capability
• Liaise with key stakeholders to include B2B Sales Teams and Supplier Management to understand future roadmaps and position the team to support broader B2B objectives
• Create career pathways for employees, differentiating between levels roles and enabling more complex process management skills
• Serve as a continual thought leader on Wayfair services and sales activities, use data to drive program evolution, proactively identify bottlenecks and troubleshoot solutions, and lead a team that drives improvement in service offerings and operational metrics
• Travel ~10% to meet with internal Wayfair teams 

Who you are:

• 5+ years of successful sales management experience, ideally in a fast-paced, project management environment with B2B clients
• Ability to set strategy and follow through on tactical implementation and execution of initiatives
• Analytical ability necessary to gather and interpret data to further develop, recommend and implement solutions
• Ability to work collaboratively across functions and synthesize multiple points of view into a streamlined action plan
• Proven ability as a passionate people-centric leader who can effectively drive results in a fast-paced and rapidly growing company
• Able to hit the ground running – a confident, entrepreneurial self-starter with the ability to manage and prioritize projects to delegate tasks appropriately
• Able to be extremely organized, meticulous and detailed oriented, but also have the ability to see the story in the data
• Experience in client service models with high volume project management a plus 

The salary range for this position is $134,550-$161,000 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known ph