Advanced Distribution Instructor - Energy Delivery Operations Skills Training - Farmingdale Annex

description for external Candidates  

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
 

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

 

Primary Functions – Listed in order of priority

• Leads design, development, and implementation activities of effective training materials and programs by:
  • Reviewing and maintaining knowledge of present procedures, practices, and other departmental background information relative to the assignment developing and administering new policies and practices pertaining to the area being served
  • Developing and maintaining communications necessary to gain knowledge of changes in policies and procedures and incorporating these in the curriculum
  • Developing and maintaining broad knowledge of the learning technology available to support training; Design and develop plans for courses
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  • Design and develop training aids for course presentation and conducts training programs and assists with direct observations and reviews of student evaluations to ensure
  • Ability of instructors to conduct effective, easy-to-understand classroom training
  • Ability of instructors to explain Company policies applicable to training programs
  • Adherence to safety practices and procedures
  • Creating and managing an appropriate learning environment
• Collects and analyzes feedback from supervision and students. From results received, makes recommendations to improve training
• Mentors instructors through observation, providing feedback and written documentation
• Observes post training performance of students and notes recommendations, performs student evaluations, and provides oral and written feedback
• Assists in the administration of the training section by:
  • Maintaining training materials
  • Maintaining training attendance records
  • Assisting to coordinate training programs with associated departments
  • Maintaining knowledge of the training and tracking system to assist with student record maintenance
  • Submitting course, class, and registration information to allow ample time for student enrollment
  • Submitting required paperwork upon course completion
  • Communicates training and classroom activities, discussions with supervision, and outcomes of meetings attended
• Complete projects by scheduled deadlines; communicates anticipated problems, suggesting alternative plans when appropriate
• Assists in the work of a higher classification and performs other duties as assigned

 

Experience – Previous experience/specific types of work required to perform the primary job functions

• Demonstrated skill and ability to perform at the instructor level

 

Skills and Knowledge – Specific skills and knowledge required to perform the primary job functions

• General overall understanding of Energy Delivery and Lines operations including prior experience in lines operations.
• Acts as a resource for the development and implementation of training programs ensuring adherence to Company, safety, and department policies and procedures
• Assists with coordinating activities related to training instructors on proper operating and care of hardware, audio and visual equipment and stays abreast of current technology
• Attends training seminars and related training for additional knowledge and skills, reads professional journals to upgrade knowledge of developments in the area of training
• Demonstrated effective ability to develop, implement, and evaluate training programs
• Skill to evaluate for content, accuracy, and clarity the training materials, student evaluations, memos, and reports written by instructors
• Verbal communication skills to convey ideas, policies, and procedures in a clear, concise and understandable manner
• Commitment to customer service is demonstrated in classroom and non-classroom environments
• Identifies customers’ needs and expectations and provides resolutions
• Conducts needs analysis
• Abilit