General Assistant

Department:

 Registrar's Office

Responsibilities:

The incumbent will provide front line support for the customer service operations of the Registrar's Office.

The General Assistant will:

• Provide customer service by greeting visitors and answering phones.
• Process declaration of majors forms.
• Assist with Undergraduate Graduation process.
• Assist with Transfer rule verification project.
• Monitor, respond and route a high volume of emails.
• Coordinates and executes responses to a high volume of inquiries regarding student records, registration, transfer credit and graduation.

After training, telework may be available.

Schedule will tentatively be Monday-Friday 8:30-12:30 (20 hours per week).

Required Minimum Qualifications:

• High school diploma or GED
• 3 years of clerical experience

Preferred Qualifications: 

• One year experience in higher education

Background Screening Statement:

A background check will be required.  

Screening of Applications Begins: Screening will begin immediately and continue until position is filled. Salary:

Hourly rate is $20/hour and is commensurate with qualifications and experience.

Hours: Part time 20 hours/week as needed Type: Temporary, Contingent I Additional Information: This is a temporary position. Initial contract is for 12 months with the possibility of renewal.  FLSA Status: Nonexempt   Equal Opportunity Statement:  UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply. Title IX: As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here.   

Accommodation: 

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization   As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.