Credit Manager II-Global Markets Credit-Credit Support Team Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for managing employees who drive the client credit relationship, including the full credit process and leading parts of the credit deal lifecycle such as application, structuring, approval, due diligence, documentation, closing, and monitoring. Key responsibilities include partnering with business teams, providing credit expertise, and ensuring policy compliance, data accuracy, and timely execution. Job expectations include managing Senior Credit Specialists and Analysts.

The role leads a credit support team partnering with senior Credit Officers across Asset Managers and Hedge Funds, helping deliver robust underwriting support, portfolio monitoring and well-controlled execution across traded products.

Responsibilities:

• Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals
• Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement
• Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions
• Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues
• Provides inspection, coaching and feedback to motivate, differentiate and improve performance, while assessing talent and building bench strength for roles across the organization
• Actively manages expenses and budgets in alignment with objectives, making sound financial decisions
• Delivers results by effectively prioritizing, inspecting and appropriately delegating team work
• Manage, coach and develop a team of Credit Support Associates, setting clear priorities and expectations. 
• Oversee day-to-day underwriting support, monitoring and portfolio management activity for traded product portfolios. 
• Act as the senior escalation point for complex credit support, control, data quality and execution issues. 
• Partner with Credit Officers, Operations and other stakeholders to support accurate trade booking, lifecycle management, pre-closing and post-closing activity. 

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.