Product Manager, Integrations

At DNSFilter we have a singular mission: to challenge the way the industry thinks about security via DNS—and we need your help! We’ve come a long way over the past few years. In 2021 we had a successful $30 million Series A funding round, and in 2022 we became the fastest DNS security tool on the planet and joined forces with privacy-focused VPN Guardian! This year we’re continuing our product-fueled growth by adding new features to assist our customers with their DNS-layer security and broadening our solution to meet the needs of the global market.

As our company grows, we realize we have a missing piece and that’s where you come in! We are looking for a Product Manager experienced in Integrations, Automation, and Billing who is both fast-paced and technically inclined to help realize our product vision and sustain our growth.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion is a key to innovation and excellence; therefore we encourage people from all backgrounds to apply to our positions!

You will:

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Quickly translate product strategy into detailed requirements and prototypes
• Constantly scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver high-quality releases 
• Drive product launches including working with marketing, sales and other product management team members
• Own and help manage the customer request and feedback tool - https://dnsfilter.canny.io/
• Understand, demo, and articulate our core technology and customer features, use, and requests for new capabilities
• Onboard customers into private previews of new product features
• Be the voice of customer segments, with verifiable links back to specific current or future accounts
• Aid in assessment of competitive landscape
• Define and track success metrics, OKRs and follow ups
• Travel, as required, to customer sites or conferences

Requirements

• Product Manager experience with Integrations, Automation, and Billing
• Excellent English speaking (read / write / present) ability
• Confidence to represent company and self well
• 5+ years experience working in a product management or similar capacity for software development
• Demonstrated success in launching technical SaaS products
• Proven ability to influence cross functional teams without formal authority
• The ability to keep work hours that mostly overlap with 9am-5pm Eastern, Monday through Friday.
• A strong commitment to collaborative work in a remote environment
• Attention to detail and pride in your work
• Previous experience managing and improving the product billing experience.
• Experience representing organizations to customers, advisors, analysts, and the general technology market
  
  
  Desirable:
• Experience working directly with MSP’s
• Background in software development or similar technical experience 
• Strong understanding of computer security
• An understanding of technology architecture, interfaces/integrations, APIs/SDKs, computer networking protocols, and DNS
• Past experience working in a fast-paced private equity or venture capital-backed company
• Prior experience bringing Integrations to market
• Development experience
• Remote working experience
• Atlassian tool experience, primarily JIRA and Confluence

Benefits

• A 100% work-from-home position with a company that values and fosters personal and professional growth
• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance - not just time in the chair.  You help us grow, we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Rotating 4-Day work week
• Paid company-wide week off at the end of each year
• Flexible Vacation policy
• Awesome company swag
• Home office buildout allowance
• Full medical, dental, and vision benefits for US and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• 401k with vested company matching for qualifying employees