Project Manager - Quality & Patient Safety

Location

New York, New York

Shift:

Day (United States of America)

Description:

Project Manager – Quality & Patient Safety

In this impactful role, you will serve as a trusted partner to the Senior Director of Quality & Patient Safety Enterprise Strategy and Integration in coordinating all project activities from concept through implementation, ensuring successful execution, measurable outcomes, and organizational alignment.

Key responsibilities include:

• Lead end-to-end project management for complex initiatives across Quality, Patient Safety, Infection Prevention & Control (IPC), Transplant, Regulatory Affairs, and other Quality & Patient Safety (QPS) functions.
• Develop and manage project charters, clearly defining objectives, scope, timelines, deliverables, success metrics, and stakeholder responsibilities.
• Create monitoring tools and performance measures to evaluate project outcomes, identify root causes of challenges, and implement corrective actions as needed.
• Facilitate project workgroup meetings, drive accountability for deliverables, manage action items, identify risks and opportunities, and coordinate resources to support project success.
• Develop executive-level presentations for report outs, including relevant visual and written materials for senior leadership and the Board of Trustees.
• Provide ongoing project updates and strategic recommendations to senior leaders, securing key decisions, guidance, and organizational support throughout the project lifecycle.
• Collaborate across departments and with organizational leaders to advance Quality & Patient Safety priorities and enterprise goals.
• Identify and implement process improvement opportunities, leveraging data analysis, best practices, and cross-functional partnerships with internal business partners to drive sustainable results.
• Analyze workflows and operational processes to improve efficiency, effectiveness, and overall performance.
• Develop and execute innovative solutions informed by data, performance metrics, and industry best practices.
• Support additional strategic initiatives and special projects as assigned.

This is a full-time, day-shift position based at our Corporate office in Midtown Manhattan with possible travel to any of our NYP sites.

Preferred Criteria

• Master's Degree

• Project Management Professional (PMP), Lean, Six Sigma, or related certification

• 1–2 years of healthcare industry experience, preferably in a clinical setting

Required Criteria

• Bachelor's Degree

• 5–7 years of project management, quality improvement, healthcare operations, or related experience

• Demonstrated experience leading cross-functional projects and driving process improvement initiatives

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2025 Best Employers for Women – Forbes

• 2025 Companies that Care – People

• 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$97,000-$145,000/Annual

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