Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Methodist Hospital
Address: 8303 Dodge St. - Omaha, NE

Schedule: full-time, day shift, 7-430 (9 hour shifts, 4-5 days a week), rotating call and holidays

Responsible for coordinating unit patient flow of processes and procedures to assure resources are available to match the demand. Accountable for the coordination and delivery of quality care to patients and families according to the individualized needs of the patient.

Responsibilities:

Essential Functions

1. Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment as outlined in the Population Specific Criteria.

• Demonstrates ability to identify opportunities for and give individualized customer service/patient care according to customer/patient needs.

• Participates in call coverage rotation as needed.

2. Assures patient care assignments are made according to established criteria, policy and procedure.

• Assures assignments are made according to personnel level of experience, patient status and skill needs, patient safety needs, skill mix, and degree of supervision required.

• Assigns new personnel and float staff to a practice partner for use as a resource. Modifies assignments as necessary based on flow of patients.

• Reports issues/trends to Supervisor/Service Leader.

• Develops/coordinates an ongoing plan for scheduled and add on procedures ensuring that patient care is provided in a timely and efficient manner, and communicated to the Bed Placement Coordinator or designee.

3. Coordinates unit patient flow of admissions and discharges to assure beds are available to match the demand. Leads development and implementation of unit plan when expected demand exceeds expected capacity.

• Uses critical thinking to compare known and predicted admissions against the number of available beds and known and expected discharges to determine if a demand/capacity mismatch is likely to occur.

• Develops/coordinates a daily plan for admission/transfer/and discharges to ensure that patient flow is facilitated and beds are available.

  • Facilitates face to face hand off, and if necessary performing this task.

• Coordinates in-patient and out-patient procedures alike, taking into consideration surgeon scheduling, staffing, procedure room and equipment resource management.

• Communicates with interdisciplinary teams, supervisor/service leader, and staff.

• Communicates with patient family/visitors.

4. Assures all activities are completed by assigned staff by coaching, mentoring and role modeling regarding patient care issues.

• Supervises/evaluates care provided during assigned shift.

• Redirects hospital staff to demonstrate core values to promote a positive work environment.

• Gives input and assists with completion of staff performance developmental plans.

• Serves as a resource person for department, works as clinical resource for staff in department.

• Reports issues/trends to Service Leader and/or follows-up with appropriate staff.

5. Assures positive customer relations are maintained with hospital personnel, patients, visitors and physicians.

• Assures shift report, rounds, and Situation Background Assessment Recommendation (SBAR) are complete, pertinent and communicated to appropriate persons to maintain continuity of care.

• Collaborates/coordinates with surgeons, IR and imaging staff, Pre Op and PACU.

• Assists co-workers in dealing with customer concerns as needed.

• Encourages utilization of Situation Background Assessment Recommendation (SBAR) format to maintain continuity of care.

• Keeps procedures running on time and liaison informed of changes.

6. Manages environment and/or patient care situati