Retail Pharmacy Technician I

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

 

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

 

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

 

Working under the immediate supervision of a pharmacist, the Pharmacy Technician I role interacts with patients and health care providers to perform a variety of technical pharmaceutical tasks including triaging medication-related communications and maintaining the electronic medical record.

 

The Retail Pharmacy Technician I will assist the Pharmacist in professional activities and perform assigned tasks in the outpatient pharmacy. All activities of Pharmacy Technicians are performed under the direct supervision of a registered Pharmacist. The Pharmacy Technician I role interacts with patients and healthcare providers to perform a variety of technical pharmaceutical tasks including filling of new prescriptions and refills, performing pharmaceutical calculations, preparing, medications and performing point of sale activities.

 

Responsibilities

• Prepares, packages and labels medication in an accurate and efficient manner.
• Online processing of prescription orders including billing appropriately and accurately
• Triage incoming phone calls and electronic messages relating to medications.
• Interact with professional and technical staff in a courteous manner.
• Cleaning and restocking pharmacy areas.
• Follows inventory control processes performing cycle counts and checking outdates.
• Accurately operates CII safe and follows all controlled substance procedures.
• Direct clinical inquiries requiring a pharmacist's professional judgment to a pharmacist.
• Answer inquiries not requiring a pharmacist's professional judgment.
• Assist in the training of pharmacy technicians, apprentices, and interns.
• Other pharmacy related duties in accordance with regulations under Washington State Pharmacy Quality Assurance Commission
• Know and follow all Pharmacy Department and Fred Hutch policies and procedures, as well as all applicable state and federal laws.
• Provides good customer service to patients by being attentive and quick to respond at pharmacy window and follows through on problems.
• Assist patient with intake of new and refill prescriptions.
• Order entry of medication orders, which would include controlled substances, into the ambulatory pharmacy computer system, for pharmacist verification.
• Update allergies and medical conditions in the electronic patient medical record.
• Fill patient prescriptions:
  • Utilize EPIC Willow Ambulatory for filling, labeling and batching.
  • Online adjudication to patients' insurance or other third party payor.
• Perform financial functions supporting the prescription filling process:
  • Review patient financial information using online resources.
  • Third party billing
  • Collection of payments and co-payments.
  • Assist patient with alternate sources of payment (i.e. referral to Patient Financial Counselor if appropriate)
• Dispense prescriptions via point of sale to patients, appropriately referring those that require counseling to a pharmacist for dispensing.
• Manage inventory of pharmaceuticals and supplies:
• • Utilization of C2 Safe for narcotic inventory.
  • Restock