Executive Director of Strategy and Operations (EDSO), Bureau of Community Awareness, Action, Response & Engagement

Job Description

Division/Program Summary Description:
The Bureau of Community Awareness, Action, Response, and Engagement (BCAARE) engages and supports community action to learn from community members’ experiences and expectations to develop and disseminate behavioral health linkages and supports for wellness, and for preparing for, and responding to local and widespread events and emergencies. The bureau invites and includes peer perspectives to integrate equitable access to behavioral health across sectors and settings.

Position Summary:
The NYC Department of Health and Mental Hygiene (Health Department) is seeking an Executive Director of Strategy and Operations (EDSO) to assist the Assistant Commissioner for the Bureau of Community Awareness, Action, Response and Engagement (BCAARE) with strategic management and oversight of the Bureau. The EDSO will work with the Assistant Commissioner and bureau leadership to leverage and design systems to collect and use program data (e.g., program budgetary, population, and human resources); knowledge of best practices; and shifts in the policy and funding environment to drive strategic decision-making, operational improvements and implementation of new initiatives.

Job Duties and Responsibilities:
- Lead and supervise team responsible for: managing and overseeing Assistant Commissioner Office scheduling, management, meeting planning, programmatic reporting, and special requests and ad hoc projects; manage the and support and coordination needed to evaluate and improve initiatives and performance; Support cross office research, survey, program evaluation, and public health surveillance initiatives.
- Manage and support bureau special initiatives by helping set appropriate goals, research- and data-informed programmatic interventions, implementation and operations approaches, data collection and evaluation strategies, and timelines, and by assuring deadlines and goals are met.
- Provide support and data- and research-informed guidance to the Assistant Commissioner on strategic initiatives, operations, organizational change, and setting, evaluating achieving programmatic priorities.
- Collaborate with, lead, and counsel bureau leadership on planning, implementation, trouble shooting, data collection, evaluation, and timely reporting on programs and new initiatives.
- Support planning, implementation and evaluation of bureau policies, programs, and procedures related to scientific research, programs, epidemiological surveillance, policy, and other initiatives.
- Work with the Assistant Commissioner and bureau leadership on initiatives to review and recommend new policies and procedures based on literature reviews, data collection and interpretation.
- Help implement within the Assistant Commissioner Office and across the bureau the development, implementation, and evaluation of data and research-informed strategies to embed and advance racial justice and health equity in work and the workplace.
- Serve as point of contact and liaison to the Assistant Commissioner and bureau leadership for external partners; triage communications from within the Division, Agency, City, and community organizations; and represent the Assistant Commissioner and bureau in internal and external meetings.
- Oversee the development and dissemination of intra- and inter-bureau communications from the Assistant Commissioner.
- Aid in developing presentations, speeches, and briefing materials for Assistant Commissioner use with key stakeholders.
- Support Assistant Commissioner in implementation of standardized practices and processes across the bureau, including around research, evaluation, and monitoring, program design and implementation, policy analysis and recommendations, and HR, budget, and management/operations.
- Assist with hiring and personnel matters.

Preferred Skills:
- Assist with hiring and personnel matters.
- Excellent written and oral communication.
- Strong interpersonal skills.
- Exceptional organization skills, planning and project management skills, and attention to detail.
- Proficient in Microsoft Office suite, particularly PowerPoint, Word, and Excel.
- Experience interpreting programmatic, policy, and research data.
- Experience with, and dedication to, racial justice and health equity initiatives, in either personal or professional settings.
- Experience in public health, notably in conducting literature reviews, reading, and interpreting research and data, and conducting both policy and stakeholder analyses.
- Ability to meet accelerated or time-sensitive deadlines, juggle multiple projects, and fulfill ad hoc requests simultaneously.
- Experience collecting and analyzing quantitative and qualitative data.
- Ability to work independently and as part of a team to design and implement initiatives or programs.
- High degree o