Social Work Assistant

This job posting expires at 11:59PM on August 12, 2025. No applications can be submitted after 11:59PM on August 12, 2025.

Job Title:  Social Work Assistant

Department: Social Services - Child Welfare

External Hiring Range: $22.51 - $26.68

Compensation Grade: 2005

Pay Range: $22.51 - $32.46

Posted Internally and Externally

I. Purpose of the position:
The purpose of this position is to provide Family Time Coaching services for children and their families in the custody of Buncombe County Health and Human Services Social Work Division. Additionally, this position will provide support for transportation needs for foster youth, sitting with foster youth in the office with no placement options, and providing childcare support for community groups held at The GRACE Center.

II. Essential Functions of the position:
• Coordinate and provide supervised visitation services to children in the custody of BCHHS.
• Provide transportation to and from visitations as needed.
• Support the functioning of The GRACE Center.
• Complete administrative tasks to support Social Work Team
• Provide supervision for foster youth in the office with no identified placement.
• Providing childcare support for community groups held at The GRACE Center.
• Performs other related duties as assigned.

III. Typical Work Schedule:
• Adheres to assigned work schedule as outlined in the Department and County attendance policies and procedures.
• Regular, predictable attendance is essential.
*Note: This position has been identified as an emergency essential position and as such employees in this position may be needed to work, including after-hours, weekends and during a public emergency (to include but not limited to floods, ice storms, disease outbreak, terrorist attack, etc.).
IV. Supervision Received: Receives supervision to perform routine duties; operates within specific policy guidelines; standard practices or procedures allow employee to proceed independently to perform routine work; work frequently checked while in progress and reviewed upon completion.
Supervisory/ Leadership Responsibilities: None
V. Decision Making and Problem Solving: Most problems are routine, predictable, and constrained with little or no uncertainty; problems or questions are referred to supervisor. Decision making is limited to information contained within established policies and procedures.

VI. Knowledge, Skills & Abilities:
• Knowledge of social work principles, techniques and practices and their application to specific casework and community problems.
• Ability to prioritize, identify, and assess risks, problems and needs often in stressful situations with clients who are hostile, emotionally confused, and resistant.
• Skilled in establishing constructive relationships with resistant clients and utilizing family-centered social work practice.
• Knowledge of manuals governing service criteria, required documentation and accountability procedures.
• Ability to effectively de-escalate individuals.
• Triple P training certified.
• Training in Circle of Security.

VII. Organization Conformance Standards for all positions:
• Interact with other employees, customers, and partners in an effective manner, with professionalism and cultural competency; work effectively and efficiently as a team contributor including interacting and communicating clearly and effectively both orally and in writing.
• Maintain knowledge of the agency organizational rules, policies, procedures, services, and mission.
• Plan, prioritize, and organize work effectively to produce quality work with measurable results and within identified deadlines; Function in highly stressful circumstances and demonstrate the ability to adapt to changing priorities, deadlines, and directions; ability to maintain calm demeanor while dealing with stressful situations and customers.
• Demonstrate the County’s core values through performance and conduct. This expectation extends beyond the workplace and County systems to include off-site, and off-duty conduct that undermines an employee’s creditability as a representative of the County; Conduct business in an ethical manner at all times while maintaining a high level of professionalism and confidentiality.
• Coordinate work efforts with other employees and organizations to accomplish a common task; responsible for managing matters affecting employment and completing personnel-related activities timely and according to County policy.
• Safely and successfully perform the essential job functions consistent with ADAAA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Maintain regular, punct