Physician Referral Supervisor

Job Summary

The Physician Referral Supervisor is responsible for the day to day operation of the Physician Referral Center. The Supervisor is the main contact for issues in the center and responsible for resolution of these issues. Has responsibility to hire, train, develop, and discipline the Physician Referral Center Staff.

Job Responsibilties

•    Responsible for the day to day supervision of the Physician Referral Center staff including prioritization of work, staff coverage amongst workgroups, and training and development for new and current employees
•    Assists in the manager in human resources objectives, including hiring, transferring, developing, disciplining and termination of employees.
•    Review all incoming referrals and schedule appointments for various practices and specialties.
•    Communicates referral information and confirmation with patients and referring physician/office staff.
•    Proactively works with various insurance providers to pre-certify patient tests, therapies, appointments, etc. when required by managed care organizations.
•    Counsels patients on financial procedures regarding pre-certified tests, procedures, and appointments.

Purpose of Position and Scope of Responsibility Principal Accountabilities/Responsibilities Minimum Qualifications

Minimum Education

Bachelor's Degree in Business Management or Health Care related.

Minimum Experience

5 years in a healthcare related field

Minimum Special Skills

Computer literate. Appropriate skills to interact with hospital employers and industry to provide services. Skills in communicating clearly and effectively to achieve high production and efficiency.
 

Minimum Licensure, Registration, Certification

Desired Qualifications

Desired Education

Desired Experience

Desired Licensure, Registration, Certification