Healthcare Compliance Operations Manager

Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.

We believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.

At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients.

Join us and help shape wherever we go next!

Advancing healthcare with heart

 

 

 

 

Job Summary

Healthcare Compliance Operations Manager supports the VP & Deputy General Counsel – Healthcare Compliance on departmental initiatives in support of the development and implementation of the Company Ethics and Compliance Program across the assigned Terumo division(s).  

The Healthcare Compliance Operations Manager is responsible for: 1) responsible for compliance project management initiatives including HCP contract management platform identification and implementation across multiple Terumo divisions 2) developing cross-entity regional and global reports to management 3) developing KPI to measure the effectiveness of the compliance program, creating surveys and remediation plans as appropriate; 3) designing learning effective training solutions and curriculum for the organization, delivering training and tracking its effectiveness; 4 compliance policy and procedure update and management; 5) HCP interaction and engagement advisory and review; 6) support on periodic risk management assessments and any other project as assigned.

Healthcare Compliance Manager is responsible for handling matters with an overall view to mitigate the Company’s Legal and Compliance risks, providing proactive and solutions-oriented compliance advice aligned with the Company’s Compliance Program that advances the business’ objectives and represent the Company’s interests.

Job Details/Responsibilities

• Responsible for developing strong relationships throughout the assigned Terumo division(s)  and stakeholders to foster a consistent and collaborative approach to proactive compliance.
• Responsible to provide support and guidance to Terumo associates, acting as the Compliance Subject Matter Expert regarding compliance requirements with key initiatives including but not limited to the AdvaMed Code of Ethics, Interactions with Heath Care Professionals, Anti-Bribery & Anti-Corruption, Sunshine laws, and Terumo’s Code of Conduct.
• Responsible to create and develop engaging communications for a wide audience that contribute to an enhanced culture of compliance at the Company.  Work across departments and Terumo entities to develop communications including but not limited to regular messaging, compliance program updates, newsletters, ethics surveys, Integrity Day, Live events, and the Company Intranet.
• Responsible for creating project management solutions to manage cross-entity and cross-functional Terumo initiatives with broad scope, manage the projects, deliver reporting on project status update.
• Responsible for creating KPIs across various company systems to measure compliance program effectiveness.
•   Monitors the effectiveness of the training program, delivers engaging live trainings, and incorporates results of the auditing and monitoring program into the training modules.
• Responsible to keep the written policies, procedures, working instructions and compliance-related guidance up to date in company systems and Intranet. Coordinate with compliance departments across various Terumo entities to ensure consistent adoption of Terumo’s minimum compliance requirements.